Retail Operations Manager
- Lead sales performance, revenue growth and margin improvement across ARB’s five Queensland corporate stores.
- Coach and develop store managers and teams while maintaining customer service, brand presentation and safe work practices.
- Achieve sales and profit targets and support the successful launch of new corporate stores.
The role:
As the Queensland Retail Operations Manager, reporting directly to the State Manager, you will lead the sales performance of ARB's five Queensland Corporate stores. Your focus is growing revenue and margin across the network, supported by the teams, standards and safe operations that make that growth last.
Your responsibilities encompass a wide spectrum, including ensuring safe work practices, driving sales growth across retail, fleet and Motor Vehicle Dealer customers, fostering team member growth and development, promoting exceptional customer service, upholding brand standards through effective presentation, and supporting the successful launch of new corporate stores. You will be accountable for achieving and exceeding the sales and profit objectives set by the company, and for building a culture where safety and sales performance go hand in hand.
The ideal candidate will possess the following skills and attributes:
You are a commercially minded leader who enjoys chasing a target and knows how to bring a team along with you. You read the numbers, spot opportunities early and build the capability in your managers to act on them. Credibility, clear communication and the ability to build trust will be key.
- A proven track record of driving sales growth and achieving targets in a retail or multi-site environment
- At least 12 months experience in a similar role leading a multi-site network
- Strong commercial and analytical skills, with the ability to turn sales and margin data into action
- Experience coaching managers to lift sales performance and accountability
- Exceptional interpersonal skills and the ability to engage and influence a range of stakeholders
- A team first mindset, recognising that the company's success depends on effective teamwork
What’s on offer:
- Competitive base salary, plus super, leave loading and incentive program
- Fully equipped and maintained 4WD company vehicle
- Significant employee product discounts.
- Professional development opportunities, international business exposure and training.
- Join a world class team that operate in a collaborative and supportive environment.
About ARB:
At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality.
This is a great opportunity for the right individual to join Australia's leading off-road equipment specialist and be part of a globally expanding organisation.
If you feel that this could be the right move for you and you have the necessary skills and experience required to be successful in this role, please apply online today to take the next step in your career!
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 19 matchedARB Australia