Country Road - Third In Charge - Sydney City

As Australia’s favourite lifestyle brand, beloved around the world, Country Road deliver timeless Australian style that is designed for life and made to last. 

The Third in Charge (3IC) is an entry-level leadership role dedicated to elevating the in-store experience through strong selling, exceptional customer service, and team performance.

This role is designed to develop future leaders by building the skills needed for progression within the business. The 3IC leads from the floor coaching, giving real-time feedback, and role modelling the behaviours and standards that bring our brand to life for every customer.

Working across all areas of the store, the 3IC is not tied to one department. Instead, you play a key role in driving sales and service by lifting the consistency, energy, and execution of the shop floor, ensuring every moment with the customer reflects our brand at its best.

How You Will Contribute  

• Drive the store team to deliver the brand customer experience within the department 
• Lead the department to deliver store operational excellence through effective stock management and loss prevention activities 
• Understand the customer and make their needs a primary focus  
• Support with building team capability and strong succession planning for the success of your store and the Group 
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing 
• Understand the brand and business strategy and communicate to the team their part to play 
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success 

Capabilities We Value 

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes 
• Demonstrates a passion for fashion with a professional personal presentation 
• Strong leadership skills in delivering an exceptional customer and team experience 
• Ability to manage budgets, interpreting financial reports and generating efficient rosters 
• Experience managing the performance, productivity, training and development of a team 
• Ability to build and maintain customer relationships by delivering exceptional customer service 

What We Offer 

• Competitive 3IC salary reflective of the scope of responsibilities 
• A rotating roster designed to support work-life balance and sustainable leadership 
• Generous annual product allowance of $1,400 and access to our management incentive scheme 
• 40% discount across all Country Road Group brands 
• Corporate partnerships to support your health and wellbeing 
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance 
• Access to internal career opportunities across our retail brands and Support Centre
• Annual learning calendar and ongoing development to support your career growth  

Who We Are 

Country Road Group is a design-led portfolio of premium fashion brands, comprising five iconic labels: Country Road, Mimco, Trenery, Witchery and Politix. Each brand has its own story, and together they hold a market-leading position in the mid to upper tier of Australia's specialty fashion segment with a focus on delivering our ambition to build a portfolio of distinctive brands that drive sustainable growth. Country Road Group is part of Woolworths Holdings Limited (South Africa), a leading Southern Hemisphere retail group.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.

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