Luxury Boutique Director
- Lead and inspire a team of luxury retail professionals
- Drive boutique sales performance and achieve commercial targets
- Build and maintain long-term relationships with VIP clients
The Company
Our client is one of the most recognised and respected names in the world of luxury. Renowned for exceptional craftsmanship, timeless design, innovation and uncompromising quality, this globally admired brand has set the benchmark for excellence for over a century.
The Role
We are seeking an experienced and inspiring Boutique Director to lead a high-performing team based in Chadstone Shopping Centre. Reporting to senior leadership, you will be responsible for driving commercial performance, developing and coaching your team, cultivating VIP client relationships, and ensuring every aspect of the boutique reflects the brand's world-class standards.
Key Responsibilities
- Lead, inspire and develop a team of luxury retail professionals
- Drive boutique sales performance and consistently achieve commercial targets
- Build and maintain long-term relationships with VIP and high-net-worth clients
- Create exceptional and memorable client experiences at every touchpoint
- Recruit, coach and develop talent to maximise individual and team performance
- Ensure adherence to all luxury service, operational and brand standards
- Foster a positive, collaborative and high-performance culture
Skills and Experience
- Proven experience managing a luxury retail boutique or premium retail environment
- Exceptional leadership, coaching and people management skills
- Strong track record of delivering sales growth and achieving KPIs
- Demonstrated experience working with VIP clientele and clienteling strategies
- Highly polished communication and stakeholder management abilities
- Passion for luxury retail, craftsmanship and exceptional customer experiences
Benefits
Join a globally recognised luxury house and lead a flagship boutique in Melbourne’s premier retail destination. Offering an attractive salary package, performance incentives, ongoing professional development and genuine career progression opportunities, this is a rare chance to work alongside a high-performing team while representing a brand synonymous with prestige, craftsmanship and enduring success.
For More Information
For more information about this opportunity, please contact Nadia Tribuzio on 0403557631 or email nadia@millerleith.com.au
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Consultant
nadia@millerleith.com.au
Reference number: 7815
Profession:Retail OperationsStore Manager
Company: Miller Leith Melbourne
Date posted: 23rd Sep, 2026
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