Administration Officer - Refugee Health and Wellbeing Service

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• Administration Officer - Refugee Health and Wellbeing Service
• Monash Health Community in Dandenong
• Full-Time Ongoing (1 FTE)

About the Role 

Monash Health seeks an experienced Administration Officer to support the Refugee Health and Wellbeing service at Monash Health Community in Dandenong.  

Monash Health Refugee Health and Wellbeing operates within a person-centred care framework and aligns with the social model of health, responding to community needs and population health data. The Refugee Health Service is a recognised leader in contemporary refugee health services, providing a range of clinical services aimed at enhancing health and wellbeing outcomes for refugee and asylum seeker communities. The Administrative Officer is critical to the Refugee Health team's daily operations, responsible for patient registration, appointments, data entry, and MBS billing. The role requires excellent clerical and administrative, information technology, organisational, and communication skills, and a commitment to improving how health services are delivered to patients.  

The clerical team plays a vital role within the Unit/Ward, ensuring accurate and up-to-date patient information management. Responsibilities include real-time management of consumer admissions, discharges, and transfers (wards and beds), as well as performing data entry and administrative duties that support the smooth operation of the Unit/Ward. In a busy team environment, the Administration Officer provides customer-focused service to consumers, families, and visitors, while delivering efficient clerical support and administrative assistance to the multidisciplinary team.

If you have previous outpatient clinic experience, are committed to working closely with people from refugee backgrounds, are highly adaptable, enjoy a fast-paced work environment, and thrive in a dynamic multidisciplinary team setting, this position would be of interest. We are a very supportive, fun and welcoming team at Monash Refugee Health and Wellbeing and look forward to welcoming you into the work family.

For a confidential discussion and to explore this opportunity further, please reach out to Graham Duggan, Program Manager on 0420 971 782. 

Position Description can be found here

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We areFull Hearted, Open Minded and All In,enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.  

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 5th November 2026.