Associate WalkMe Builder
- Build and maintain WalkMe guidance and automation solutions for SAP and non-SAP systems under the guidance of experienced consultants.
- Support workshops, gather requirements, document solutions and review engagement data to improve digital adoption.
- Entry-level opportunity for a curious learner with communication, organisation and problem-solving skills; WalkMe training and certification are provided.
We are building a team of WalkMe builders to support digital adoption projects across both SAP and non-SAP environments. As an Associate WalkMe Builder, you will help design, build, and maintain WalkMe solutions that make software easier to use and help people adopt new systems with confidence.
This is an entry-level role. You do not need any WalkMe experience. If you have a year or so of change management or a similar background and you are keen to learn a new platform, we will teach you the rest. You will work closely with experienced WalkMe consultants who will guide your development.
About the role:
- Build WalkMe solutions under guidance, including Smart Walkthroughs, ShoutOuts, Launchers and Smart Tips
- Help turn user pain points into clear, step-by-step guidance that people find useful
- Set up simple automation, such as auto-filling fields and reducing clicks, to make processes easier and cut down on errors
- Support customer workshops by taking notes, gathering requirements, and following up on actions
- Review solution performance and engagement in WalkMe Insights, and suggest improvements
- Help maintain WalkMe environments, so they keep working after system updates and process changes
- Document your work and follow our best practices for digital adoption and user enablement
- Work with functional teams, business stakeholders and the wider project team
About you:
- A genuine interest in digital adoption, user experience and helping people work with new technology
- Clear communication skills and confidence working with stakeholders from different backgrounds
- A curious, problem-solving mindset and a willingness to ask questions and take feedback
- Good organisation and attention to detail
- Willingness to complete WalkMe certification (WalkMe Institute or SAP Learning Hub) after you join
Desired Skills:
- Any exposure to WalkMe or another digital adoption platform
- Basic knowledge of HTML, CSS or JavaScript
- Experience with SAP systems
- Experience supporting software rollouts, user training or user guidesBenefits for you:
Benefits for you:
- Do you love to learn? Training and certifications are on us - you learn, we pay!
- Enjoy staying up to date and have exciting career goals? We offer a generous bonus for completing your development plan activities and upskilling.
- We value your dedication and give a handsome bonus for billable utilisation on customer projects
- We love to have fun with our biweekly social activities, annual team getaways. We also have a fun budget for you to plan the activities!
- We recognise teams and individuals for their great work
- You can celebrate your birthday with a day off. It’s on us
- We love to give back to our communities and encourage our team to do the same. We offer four additional days off a year for community work
- Paid parental leave to support you and your family during this special time
- Plus, a loyalty profit share program for our fabulous team members
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