Leisure Services Officer - Customer Service

Synopsis:

INFORMATION FOR APPLICANTS

Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fifth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing, transport and health care. The Goulburn Valley is often referred to as 'The Food Bowl of Australia' as around 25% of the total value of Victoria's agricultural production is generated in this area.

Greater Shepparton has a population of approximately 69,000 and is culturally rich with 17.4% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region.

Leisure Services Officer - Customer Service 

Hourly Rate: $35.82 per hour (junior rates apply; plus 25% casual loading) 
Closing: Friday 16 October 2026
Casual 

Want to make a real difference in your community while working in a fun, energetic environment?

We're looking for enthusiastic, customer-focused people to join the Aquamoves team. As the face of our facility, you'll help create positive experiences for members and guests, promote our programs and services, and support the health and wellbeing of our community.

We're looking for people who:

• Love delivering exceptional customer service.
• Have great communication and people skills.
• Enjoy working in a fast-paced team environment.
• Are flexible to work mornings, evenings and weekends.

Mandatory Requirements:

• Current Employee Working with Children Check.
• Current Police Check.

Join a team that's helping create healthy, active, happy and connected lives across Greater Shepparton.

For further information about this position, please contact Elise White, Customer Service Coordinator, on 5832 9400. 

Note:  This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period.  During the qualifying period employees will be provided with appropriate on-going induction, support, assistance, resources and training to enable them to meet the required performance standards for the position.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds.  If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Greater Shepparton City Council is committed to being a child safe organisation and has zero tolerance for child abuse.  Greater Shepparton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered.

For procedures on how to apply go to https://greatershepparton.com.au/council/employment/how-to-apply

All applications must be submitted to the Council by the closing date shown on the advertisement.