Care Manager
- Deliver high-quality care management to participants in the Support at Home program.
- Coordinate participant-centred care and manage service delivery and budgets.
- Support participant choice and independence while contributing to program quality and improvement.
Position summary
The Care Manager is responsible for delivering high-quality care management to participants receiving services through the Support at Home program. This includes coordinating participant-centred care, managing service delivery and budgets, supporting participant choice and independence, and contributing to program quality, growth, and continuous improvement.
This is a permanent full-time position.
Duties
- Manage a caseload of home-based participants, ensuring high-quality, individualised care planning and service delivery.
- Monitor participants’ changing needs and respond promptly to ensure supports remain appropriate.
- Ensure initial and ongoing care plans align with participant goals and promote independence, wellbeing, and reablement.
- Support participants to make informed decisions, including respecting their right to take risks in line with the supported decision-making framework.
- Develop, manage, and review participant budgets on a quarterly basis, or more frequently where care needs change.
- Monitor package expenditure and contribute to program budget management to ensure at least 90% of available funds are utilised by the end of each quarter.
Qualifications and Experience
Essential
- Formal qualification in relevant area of health, e.g. Diploma of Nursing, Cert. III Individual Support (Ageing), Cert. IV Aged Care, Diploma Community Services (Case Management.
- Have minimum 3 years’ recent experience managing/delivering direct care/home-based care services to elderly individuals.
- Have demonstrated expertise in care assessment and planning and individualised care.
- Have clear written and verbal communication skills, including computer literacy (including keyboard skills, ability to operate and adapt to care packages, effective internet usage).
- Hold a current and valid Victorian driving licence.
Desirable
- Have recent experience in, and awareness of, contemporary issues in residential and community aged care, including Commonwealth Aged Care Assessment, residential care, community care packages, dementia care.
- Have demonstrated expertise in budgeting and quality reporting.
- Understand local community services available to home-based clients that may be used to enhance their life quality and maintain community connectedness.
- Have an understanding of the migrant experience, with empathy and sensitivity to the needs of the elderly from different cultural backgrounds.
- Proficiency in languages other than English will be highly regarded.
How to Apply
Answer the application questions and submit your resume after reviewing the position description.
Employment may be subject to the satisfactory completion of a Police Criminal Record Check, Working With Children Check, NDIS Worker Screening Check and Pre-Employment Health Declaration. Reimbursement is provided at Cultura's discretion after commencement in the role.
We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
Only shortlisted candidates will be contacted to arrange an interview.
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