Intake and Family Support Practitioner – Rockhampton
- First point of contact for families referred to the service.
- Provide direct case management support to help children and families achieve positive outcomes.
- Promote child safety and wellbeing through risk assessment and safety planning.
About the Position
We're excited to welcome an Intake and Family Support Practitioner to our Rockhampton Intensive Family Support team. In this varied and rewarding role, you'll be the first point of contact for families referred to the service while also providing direct case management support to help children and families achieve positive, lasting outcomes. Through timely assessment, meaningful engagement and evidence-informed interventions, you'll play a key role in connecting families with the support they need to thrive.
- Level 4 SCHCADS Award.
- Salary range: $92,287 - $99,295 + Superannuation.
- Full-time, Government funded contract opportunity until 30 June 2030 with possible extension.
Key Responsibilities:
- Support families from first contact to positive outcomes by managing referrals, assessing needs and delivering evidence-informed case management interventions.
- Promote child safety and wellbeing through risk assessment, safety planning and early identification of child protection and domestic and family violence concerns.
- Build trusted relationships with families, community organisations and government partners to create coordinated and responsive support pathways.
- Make a meaningful impact by empowering families, strengthening resilience and helping children and young people thrive within safe and supportive environments.
Please read the full position description for more information.
About You
- Hold a relevant tertiary qualification (allied health, social work, human services) with professional registration (if required) and, a membership in a professional association (desirable).
- At least two (2) years’ experience providing case-management and therapeutic services to families, caregivers, young people, and children in a child protection framework.
- Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
- Current driver’s licence.
About Act for Kids
Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.
You will have access to:
- Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
- Extra leave, including wellbeing days, study, exam, and pet leave.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through our annual PD fund and structured support.
- Flexible work arrangements and a team that truly values what you bring.
Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Team, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.
How to Apply
Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.
Please include:
- Resume
- Cover letter addressing the key responsibilities of the role.
If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.
Contact
For more information, please contact Julie Teakle (Director Family Support Services): 07 4755 8755 or julie.teakle@actforkids.com.au.
Closing Date: 27 October 2026
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