Medical Receptionist
- Welcome patients, manage check-in and respond to phone and email enquiries.
- Coordinate appointments and patient flow, including advising patients about scan preparation and supporting interventional bookings.
- Process private, Medicare, workers compensation, DVA, hospital and private health fund billing while working with clinical and clerical teams.
Join our friendly team in Armidale as a Medical Receptionist. This casual role offers shifts from Monday to Friday, between the hours of 8.00am-5.00pm, with schedules determined by operational requirements.
As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.
Your responsibilities will include:
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.
- Collaborating with clerical and technical staff, radiologists, and referrers.
What we’re looking for:
✅ Previous experience in the medical industry would be highly advantageous.
✅ Clear verbal and written communication skills.
✅ Experience with interventional bookings and procedures.
✅ Ability to work in a fast-paced environment.
✅ Strong organisational abilities to manage appointments and patient flow.
✅ Relevant reception experience.
✅ Confidence working across multiple screens and systems.
What we can offer you:
🌱 Wellbeing benefits
- Fitness passport, including full gym access and a range of classes
- Supportive management that values your well-being
📚 Learning and development
- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network
- Opportunity for position growth – gain more responsibilities with experience
🏠 Workplace Experience
- Collaborative and inclusive team
- Free parking onsite and street parking
- Lots of uniform options to suit your preferences at no cost to you with annual top ups
💵 Compensation
- Industry-competitive salary and benefits package
- Annual Remuneration Review
With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply: Ready to contribute to exceptional patient care? Click apply now.
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Skills
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I-MED Radiology Network supports the following values and diversity groups:
Cultural Diversity
Diversity
Equal opportunities
Disability
Graduates
Interns
Indigenous Australians
LGBTQIA+
Mature age workers
Young workers