Receptionist | Barossa Dental

Barossa Dental | Receptionist 

Practice Details: Chairs 10

Employment Type: Full time  

Working shifts:8h00 - 5h30, with a late-night rotation 9h45 - 19h15

Nestled in the heart of Nuriootpa, Barossa Dental has long been a cornerstone of quality oral health care in the Barossa Valley. For decades, we’ve supported our community in achieving healthy, functional and confident smiles, with care that’s centred on understanding each patient’s needs and creating a positive, welcoming experience.

Our ten-chair practice is thoughtfully designed to feel calm, comfortable and inviting. From our bright, light-filled foyer to a relaxing lounge and dedicated children’s play space, every detail has been considered to help patients feel at ease because we know visiting the dentist can be daunting for some.

At Barossa Dental, purpose meets possibility. As part of a growing and forward-thinking approach to healthcare, we’re committed to delivering care that is more connected, more personal and more human. We continue to invest in our people, our practice and the latest technologies, ensuring we meet our patients where they are and support better health outcomes for the future.

Here, your work has real impact. Your voice is valued, your growth is supported and your contribution helps shape a healthier, happier community.

The purpose of this job is..

To provide a high-quality front-office experience within the Dental Practice, overseeing patient appointments, billing, payments, and records, while supporting clinical care delivery, promoting patient education in dental health, and contributing to the smooth and professional operation of the practice.

What you’ll need to make it possible:

• Previous experience in a receptionist or front desk role, ideally within a healthcare or dental setting, with a strong focus on patient care and service. 
• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls. 
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required. 
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements. 
• Provide a professional and welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Why you’ll love it?

• A people-first culture that supports your health, happiness, and wellbeing.
• Career growth opportunities through ongoing learning and internal pathways.
• Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks.
• A workplace that recognises, rewards, and celebrates your success.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.