Store Manager
- Oversee daily store operations, including purchasing, stock control, pricing, merchandising and sales performance.
- Recruit, roster, train and supervise staff while maintaining strong customer service and resolving complaints.
- Manage suppliers, promotions, equipment and compliance with workplace health and safety and food safety requirements.
About Us
We operate a food retail business located in Eastern Creek, NSW, providing quality food products and customer service. Our business focuses on efficient store operations, product availability, stock management and maintaining high standards of customer satisfaction.
We are seeking an experienced and motivated Store Manager to oversee the day-to-day operations of the business and lead our team in maintaining high standards of service and operational performance.
Position: Store Manager
Employment: Full-time, Permanent
Location: Eastern Creek, NSW 2766
Salary Range: $75,000 – $85,000 per annum plus superannuation
Main Duties
- Plan, organise and oversee daily retail store operations to ensure efficient business performance.
- Manage product selection, purchasing, stock levels, pricing and merchandising to support sales and profitability.
- Monitor sales, budgets, expenditure and overall store performance against business targets.
- Recruit, roster, train, supervise and evaluate staff to maintain efficient operations and high customer service standards.
- Manage supplier relationships, stock ordering, inventory control and timely product replenishment.
- Plan and implement promotional activities to improve sales and customer engagement.
- Oversee store equipment, point-of-sale systems and coordinate the resolution of operational issues.
- Maintain high customer service standards and resolve customer complaints and enquiries.
- Ensure compliance with workplace health and safety, food safety requirements and company procedures.
Skills & Qualifications
- Minimum Diploma or higher qualification.
- At least one (1) year of relevant experience in retail operations, retail management, food retail or a similar customer-focused retail environment.
- Demonstrated ability to supervise and coordinate staff in a busy retail environment.
- Sound knowledge of stock control, merchandising, customer service and day-to-day retail operations.
- Strong communication, organizational and problem-solving skills.
- Ability to manage competing priorities and maintain high operational and customer service standards.
- Food retail or supermarket experience will be highly regarded.
Australian citizens and permanent residents are encouraged to apply. Only shortlisted candidates will be contacted.
Screening Questions
- Do you have valid Australian working rights?
- Do you hold a minimum Diploma qualification or higher?
- Do you have at least one (1) year of relevant experience in retail operations, retail management, food retail or a similar retail environment?
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