General Manager, People & Performance

LET THE JOURNEY BEGIN

KINNECT is looking for a General Manager, People & Performance to join our executive team and lead the people agenda for a national business of more than 350 people. The role is based in Brisbane, at either our Nundah or Woolloongabba office.

Reporting to the CEO, and reporting regularly to the Advisory Board on people performance, you will build a high-performance, accountable workforce by setting clear expectations, strengthening leadership capability and embedding consistent people practices.

You will shape how performance is defined, developed and managed across the business, while overseeing talent acquisition and retention, culture, health and safety governance, and compliant people operations.

We are seeking a commercially minded leader who can turn strategy into practical frameworks, equip leaders to deliver results and support sustainable growth.

ABOUT KINNECT

KINNECT is an Australian-owned organisation founded in 1996, specialising in occupational health and workplace rehabilitation. Our purpose is to help people.

With a national team of more than 350 people, we work with employers and individuals to support healthier workplaces, safer work practices and better outcomes. Our values are Happy People, Highly Skilled, Creating Sustainable Value and No Surprises.

We combine experienced people, practical solutions and technology to make a meaningful difference.

WHY YOU WILL LOVE THIS JOB

• Executive Influence: Join the executive team and shape the people, performance and leadership agenda across a national business.
• Build for Performance: Establish and embed frameworks that define expectations, strengthen accountability and help people and teams perform at their best.
• Make a Lasting Impact: Embed practical systems that improve leadership effectiveness, workforce performance and organisational capability.
• Broad Executive Scope: Lead performance, leadership capability, talent, culture, and people and safety operations.
• Lead and Partner: Based in Brisbane and partnering with leaders across every state we operate in, supported by a Talent Acquisition Lead and People Administration Officer.

WHY YOU WILL LOVE WORKING AT KINNECT

• Happy People: Join a supportive, collaborative culture where people can contribute, develop and enjoy their work.
• Purpose with Impact: Help KINNECT create healthier workplaces and better outcomes for people across Australia.
• Competitive Benefits: Enjoy an attractive salary and incentives, paid birthday leave, paid parental leave, discounted health insurance, salary sacrificing options and the ability to purchase additional annual leave.
• Growth and Development: Access ongoing learning and development opportunities while building capability across the organisation.

HOW YOU WILL ADD VALUE

• Performance Management: Design and embed a company-wide framework with clear expectations, consistent reviews and measurable standards across all levels.
• Leadership and Accountability: Equip managers to lead effective performance conversations, and hold leaders at every level, including the executive team, accountable for their teams. Ensure sustained underperformance is addressed early through a formal improvement plan or a decisive exit, with no case allowed to stall.
• Leadership Capability: Build and implement a company-wide leadership capability framework, with role-specific standards, targeted development plans and practical manager tools, and ensure every people leader completes their priority development each year and applies it.
• Talent and Retention: Build the frameworks and manager capability that keep high performers with us, and set the standards and measurable targets that support timely, quality hiring across the business.
• Culture and Engagement: Own KINNECT’s Kulture survey, including the mechanism and participation, and translate employee feedback into practical improvement plans with clear ownership and follow-through.
• People and Safety Operations: Ensure people operations and safety frameworks are reliable, compliant and fit for a growing national organisation, with no surprises.
• Execution and Innovation: Deliver CEO-assigned priority projects on time each quarter, report monthly to the Advisory Board on people-performance improvement across the business, and own KINNECT’s use of AI and technology to improve efficiency, decision-making and commercial outcomes.

ABOUT YOU

You are an experienced senior people leader who combines strategic thinking with practical delivery. You can influence at executive level while building the trust and capability needed to bring leaders and teams along with you.

You will bring:

• Senior people leadership experience at executive level, ideally in a multi-site or nationally distributed organisation.
• A track record of embedding performance frameworks that strengthen accountability and drive results.
• Leadership development experience, including coaching managers and building future leadership talent.
• Experience across talent acquisition, retention, culture, people operations and employment compliance.
• Commercial acumen and the ability to connect people initiatives with business outcomes.
• A practical, data-informed approach to continuous improvement, including technology and AI.
• The confidence to challenge constructively, make difficult decisions and address issues early with transparency and integrity.

READY TO APPLY?

Every day, our teams help Australians stay safe at work and recover when things go wrong. If you want to shape the workforce behind that, let’s talk.

For further information, contact our team at careers@kinnect.com.au.

This position is being sourced directly by KINNECT. We respectfully request no agency approaches.

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