Customer Service Engineer | Field Service Engineer
- Install, commission, calibrate and maintain scientific instruments, including XRF, XRD and SPE systems at customer sites.
- Diagnose and repair instrumentation issues, respond to breakdown calls and promote service offerings to customers.
- Travel extensively across Australia and internationally, with frequent overnight stays and occasional weekend work.
The Company
KE Select has exclusively partnered with Malvern Panalytical in the search for their next Customer Service Engineer to be based in Sydney.
Malvern Panalytical is a global analytical instrument manufacturer and supplier. Their products are used in a wide range of industries to better understand the chemical, physical and structural aspects of the materials tested. They are looking for an experienced Customer Service Engineer to join their team, in this key customer-facing position. The instruments are complex scientific systems and will allow the successful applicant to develop and grow skills in the following areas: high-voltage electronics, precision mechanical devices (goniometers/precision optics), vacuum/gas/air systems, water-cooling, small-scale robotics, electronics and PC-based operating systems and applications.
The Role
A permanent, full-time position, is available for a Customer Service Engineer. The role will involve installation, commissioning, calibration and preventative maintenance on all instruments – including XRF, XRD and SPE. Extensive travel is to be expected in this role (up to 80%), including local, interstate, and international travel (NZ, PNG, New Caledonia). While this role is a Monday – Friday opportunity, several nights away each week can be expected and some weekends.
Responsibilities are as follows:
- Representation of the company in a key customer-facing position
- Work on commissioning systems for customers as well as installation at customer sites
- On-site maintenance and repair of all instrumentation
- Promote company services to the client base
- Flexibility to respond to break-down calls as required
About You
Desirable applicants will possess:
- Advanced diploma or above in Electronics/Mechanical discipline
- Excellent electro-mechanical skills are required to be successful in this role
- A radiation safety license would be advantageous
- Experience with X-Ray instrumentation would be an advantage
- Previous field service experience
- Valid Australian driver’s license
- Full working rights in Australia
Benefits
- Competitive salary package
- Car Allowance
- Allowance for overnight travel
- Extensive training and development
To Apply
If you meet the above criteria and are interested in this opportunity, please apply online in the first instance. Alternatively, you can contact Keelie Munroe on keelie@keselect.com or ring 0466 485 542 for a confidential discussion.
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