Claims Technical Specialist Workers Compensation
- Provide technical leadership and guidance in Workers Compensation claims.
- Support complex and litigated claims while improving claim outcomes.
- Facilitate training and development for claims professionals.
Technical leadership opportunity for experienced Workers Compensation professionals.
Your new company
Hays is partnering with a reputable insurance organisation seeking a Technical Advisor to join a high-performing Workers Compensation team.
This is an opportunity to move beyond portfolio management and play a key role in developing capability, improving claim outcomes, and influencing technical excellence across a large claims operation.
The role would suit an experienced Senior Claims Advisor, Technical Specialist, Legal Professional, Injury Management professional, or Workers Compensation SME looking to leverage their expertise in a broader leadership capacity.
Your new role
As a Technical Advisor, you will act as a subject matter expert across the Workers Compensation business, providing technical leadership, coaching and strategic guidance to claims professionals and leaders.
This is a full-time permanent position in Perth CBD.
Key responsibilities include:
- Providing expert guidance on legislation, policy and claims strategy
- Supporting complex and litigated Workers Compensation matters
- Delivering technical coaching, mentoring and capability development
- Facilitating onboarding and ongoing training programs
- Partnering with leaders to improve claim outcomes and technical consistency
- Working closely with external legal providers and stakeholders
- Supporting continuous improvement initiatives across the claims function
- Acting as a trusted adviser on complex claim and legislative matters
This role is less focused on managing a personal portfolio and more focused on uplifting capability across the broader team.
What you'll need to succeed
To be successful, you will ideally bring:
- Strong Workers Compensation claims experience
- Exposure to complex, litigated or strategic claims
- Excellent knowledge of Workers Compensation legislation and claims practices
- Experience coaching, mentoring or providing technical guidance
- Strong stakeholder management and communication skills
- Ability to influence outcomes without direct authority
- Sound analytical and problem-solving capability
Backgrounds that may align well include:
- Senior Claims Advisor
- Technical Claims Specialist
- Workers Compensation Team Leader
- Legal Professionals with Workers Compensation exposure
- Injury Management or Claims Strategy professionals
What you'll get in return
If successful, you will receive:
- Permanent full-time opportunity
- Hybrid and flexible working arrangements
- Career pathway into broader leadership and technical specialist roles
- Strong learning and development support
- Performance-based incentive opportunities
- Extensive wellbeing, parental leave and workplace benefits
- Opportunity to make a genuine impact on capability and claims outcomes
What you need to do now
If you're an experienced Workers Compensation professional looking to move into a highly influential technical leadership role, click Apply Now or contact Joshua Sterling at Joshua.Sterling@hays.com.au for a confidential discussion.
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