Customer Support Representative
- Deliver outstanding service and support to technology clients.
- Manage customer relationships and drive operational excellence.
- Support business development through administrative excellence.
Job Description
- Work for a company recognised as an Employer of Choice
- Join a supportive, people-first culture in an ASX200 IT company
Join Data#3 as a Customer Support Representative, where you’ll play a crucial role in delivering outstanding service and support to our technology clients.
In this full-time hybrid role (2 days in the office) based in Brisbane, you’ll provide expert assistance, streamline processes, and collaborate with internal teams to ensure a smooth customer experience. If you’re passionate about problem-solving, customer satisfaction, and working in a fast-paced tech environment, we’d love to hear from you!
In this role you will:
- Partner with Account Executives to support customer success through quotes, proposals, and tailored solutions
- Manage customer relationships through responsive communication and proactive problem-solving
- Drive operational excellence through accurate pricing, reporting, and order management
- Coordinate with multiple stakeholders to ensure customer satisfaction and timely delivery
- Support business development through administrative excellence and event coordination
About You
- 2+ years' experience in technology sales support or customer service
- Strong proficiency in Microsoft Office, particularly Excel and Word
- Proven track record of building positive customer relationships
- Sharp attention to detail and excellent organizational skills
- Experience in IT product administration and vendor management
This role offers the opportunity to grow your career in the technology sector while working with a respected industry leader. You'll be part of a dynamic team that values initiative, customer focus, and professional growth.
Who is Data#3?
An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
REF: SACA114534
Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.
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