Motel Manager
- Oversee daily motel operations, including reservations, front office, housekeeping and guest services.
- Recruit, train and supervise staff while maintaining high standards of customer service and resolving guest concerns.
- Monitor budgets, expenses and revenue, ensure regulatory compliance, and improve operational procedures.
Role Overview
Garden Motor Inn is seeking an experienced and motivated Motel Manager to oversee
our daily operations in Gundagai. The manager will ensure high standards of guest
service, manage staff, and drive operational efficiency to maintain our property's
reputation.
Key Responsibilities
● Daily Operations: Oversee all motel operations to ensure smooth department
functioning across the property.
● Guest Services: Manage reservations, front office, housekeeping, and guest
services to deliver an exceptional experience.
● Team Leadership: Recruit, train, and supervise staff while maintaining high
service standards.
● Financial Management: Monitor financial performance, including budgets,
expenses, and revenue targets.
● Compliance: Ensure strict compliance with all health, safety, and licensing
regulations.
● Issue Resolution: Address customer feedback and resolve guest concerns
promptly and professionally.
● Process Improvement: Develop and implement operational policies and
procedures to optimise efficiency.
Requirements
● Experience: Minimum 1 to 2 years of experience in hotel or hospitality
management.
● Education: Relevant qualification in Hospitality Management, Business
Administration, or a related field is preferred.
● Skills: Strong leadership, organisational, and communication skills.
● Capabilities: Proven ability to manage staff and a strong dedication to customer
service.
● Technical Knowledge: Knowledge of hotel management systems and general
hospitality operations.
How to Apply
Please submit your CV and a cover letter directly to Yogesh Patel at
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Note: Please ensure your application highlights your relevant hospitality management
experience.
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