ICT Business Analyst
- Analyse business processes, systems and operational data to identify opportunities for improvement.
- Gather and document requirements, then translate them into functional specifications, process maps and practical system changes.
- Support implementation, testing and monitoring of technology solutions that improve retail operations and reporting.
ICT Business Analyst
Location: Yangebup, WA 6164
Employment Type: Full-time
Salary: $85,000 per annum plus superannuation
About the Business
The trustee for the BCYZ Unit Trust operates IGA Yangebup and IGA Beechboro, supermarkets that provide a broad range of grocery and everyday retail products to the local community. The business operates in a dynamic retail environment where effective inventory management, sales monitoring, supplier coordination, financial reporting and operational efficiency are essential.
We are seeking an experienced ICT Business Analyst to evaluate business processes, identify opportunities for improvement and help ensure that our information systems and technology solutions effectively support our operational and commercial objectives.
About the Role
The successful candidate will work closely with management and operational staff to analyse business requirements, assess existing systems and workflows, and recommend practical technology-driven improvements. The role will focus on improving the accuracy and accessibility of business information, streamlining operational processes and supporting informed decision-making across the business.
Key Responsibilities
- Analyse existing business processes, information systems and operational workflows to identify inefficiencies and improvement opportunities.
- Gather, document and analyse business and user requirements relating to sales, inventory, purchasing, supplier management and financial reporting.
- Liaise with management, staff and relevant technology providers to translate operational requirements into functional system specifications.
- Evaluate existing software applications and business systems to identify opportunities for improved functionality, integration and performance.
- Prepare business requirements documents, process maps, workflow diagrams and functional specifications.
- Analyse business data and reporting processes to identify trends, discrepancies and opportunities to improve operational performance.
- Recommend improvements to data management, information flows, reporting accuracy and system usability.
- Assist with system implementation, configuration, testing, troubleshooting and user acceptance testing.
- Coordinate system changes and support the development of procedures to improve consistency and operational efficiency.
- Monitor implemented solutions and prepare reports evaluating their effectiveness against business requirements.
- Ensure proposed system improvements align with business objectives, operational needs and relevant information security requirements.
Selection Criteria
Essential requirements:
Applicants must demonstrate:
- A relevant bachelor's degree in Information Technology, Information Systems, Business Information Systems or a closely related discipline; OR
- At least five years of relevant professional experience in ICT business analysis, systems analysis, business process improvement or a closely related field.
- Demonstrated ability to analyse business requirements and translate them into practical system and process improvements.
- Experience preparing business requirements, functional specifications, process documentation and analytical reports.
- Strong analytical, problem-solving, communication and stakeholder-management skills.
- Ability to work independently and collaborate effectively with management, operational teams and technology providers.
A relevant diploma combined with substantial, demonstrable professional experience will be considered where the applicant meets the experience-based selection pathway.
What We Offer
- Full-time employment with an established retail business.
- Annual salary of $85,000 plus superannuation.
- An opportunity to contribute to business process improvement and the effective use of technology in supermarket operations.
- A collaborative working environment with direct engagement with business management.
How to Apply
Interested applicants should submit their resume and a cover letter outlining their relevant qualifications, professional experience and suitability for the position.
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