Luxury Client Advisor - Fine Jewellery & Timepieces
- Deliver personalised, premium service to luxury jewellery clients and advise on collections, materials and craftsmanship.
- Build lasting client relationships while handling high-value products and confidential client information discreetly.
- Drive sales through consultative selling, upselling and cross-selling, using CRM and POS systems to manage engagement and performance.
The Company
Our client is a prestigious luxury brand, renowned for its exceptional handcrafted jewellery. Known for timeless elegance and innovative artistry, the brand offers a collection that embodies refined craftsmanship, sophisticated style, and unique designs that distinguish it within the luxury jewellery market.
The Role
We are seeking an experienced Client Advisor to join a prestigious Pacific Fair Boutique. In this role, you will deliver exceptional, personalised service to a discerning clientele, guiding them through the selection of exquisite fine jewellery. As a Client Advisor, you will act as a true ambassador for the brand, showcasing in-depth product knowledge while ensuring a seamless and elevated client journey. Your professionalism, discretion, and passion for luxury will be integral in creating memorable experiences that drive customer satisfaction and loyalty.
Key Responsibilities
- Deliver a highly personalised, world-class client experience
- Provide expert advice on jewellery, materials, and craftsmanship
- Present collections with strong product storytelling and confidence
- Build and maintain long-term client relationships
- Handle high-value products and client information with discretion
- Drive sales through consultative selling, upselling, and cross-selling
- Utilise CRM and POS systems to manage clients and track performance
Skills & Experience
The ideal candidate will have proven experience delivering exceptional service within a luxury retail environment, with strong interpersonal and communication skills and the ability to build genuine rapport with a high-end clientele. You will bring a sales-driven mindset, with a clear focus on achieving KPIs while maintaining a premium client experience, along with proficiency in retail and CRM systems that support client engagement and performance tracking.
Benefits
This is a unique opportunity to work with an exclusive clientele who seek only the finest jewellery, while representing a prestigious brand with a rich legacy in luxury. The role offers ongoing professional development and training, providing the platform to further refine your expertise and build a successful, long-term career within the luxury retail industry.
For More Information
For further information, please contact Nadia Tribuzio at nadia@millerleith.com.au or 0403 557 631
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Consultant
nadia@millerleith.com.au
Reference number: 7877
Profession:Retail OperationsRetail Sales Associate
Company: Miller Leith Melbourne
Date posted: 28th Oct, 2026
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