- Maintain PAM infrastructure and ensure connectivity between servers and Thycotic Secret Server.
- Manage PAM secrets and access management, including onboarding procedures and lifecycle management.
- Collaborate with users and provide training on PAM features and functionality.
About the job Thycotic PAM Specialist
Job Description:
Maintain PAM infrastructure-
• Perform regular updates/upgrades
• Ensure connectivity/sync status between internal servers and Thycotic Secret Server remain healthy, and address issues in a timely manner
• Ensure connectivity between AAD and the Thycotic Secret Server remains healthy, and address issues in a timely manner
• Configure firewall rules to allow connectivity to PAM infrastructure following proper change management
• Monitor the validity and currency of each secret via heartbeats from the Thycotic Secret Server, and resolve sync issues.
Manage PAM secrets
• Setup accounts according to onboarding procedures.
• Manage and configure secrets within the PAM platform and address connection, application or system issues by implementing or providing solutions to remediate
• Create custom templates/policies for secrets onboarding
• Create custom launcher template(s) for secrets onboarding
• Manage the lifecycle of secrets
Access Management of PAM secrets
• Request AAD group membership as required for secrets onboarding
• Maintain and update the folder structure and access management rules ensuring it is operating as designed
• Configure business approval workflows for access to critical secrets
• Manage platform and infrastructure access
• Perform user access reviews
Collaborate, train, and support secret owners
• Work with the vendor support teams to address issues with the service/technology
• Work directly with users to ensure that their requirements are met and train them on the usage, features, functionality, and limitations of PAM
• Organise technical workshops with UNSW IT and end users where necessary to resolve issues
• Develop and distribute PAM training guides and manuals for users
• Update processes as necessary to ensure effective use of the platform
• Review and assess the technology to ensure all relevant features and functionality are enabled
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Skills
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