Client Service Liaison | Phlebotomist

Join Our Fun and Dynamic Team at Executive Health Solutions!

Are you a motivated and well-presented individual  looking for an exciting dual role? Look no further! Executive Health Solutions, the leading provider of corporate health programs throughout Australia, is seeking a vibrant individual to work as a Client Services Liaison and Pathology Collector at our VIP Health Assessment Clinic on Collins Street, Melbourne. You'll be working with our corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.

 Your New Role:

Are you looking for a dynamic and varied part time role where no two days are the same? As a Client Service Liaison/Pathology Collector, you'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

Your Key Responsibilities:

• Perform phlebotomy with precision and care.
• Label and dispatch specimens efficiently.
• Maintain pathology stock like a pro.
• Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
• Perform general office administration tasks, including invoicing and record keeping.
• Handle phone calls and emails and respond to client inquiries with a warm inviting manner.
• Act as a liaison between clients, doctors, and other healthcare professionals.
• Organise and manage the filing and screening of medical records.
• Monitor and facilitate the timely completion of client medical reports.
• Support the Manager with various tasks as needed.