Cafe Supervisor
- Supervise daily café operations and provide hands-on support with barista duties, basic food preparation and front-of-house service.
- Lead, coach and motivate the team while coordinating workflow and promoting accountability and continuous improvement.
- Maintain food quality, customer service, cleanliness and compliance with food safety, hygiene and workplace health and safety requirements.
St Marys Rugby League Club is one of Western Sydney's premier hospitality and entertainment destinations, offering a diverse range of dining, bars, entertainment and sporting facilities.
Located within the Club, Milly's Café is a popular destination for members and guests, offering quality coffee, fresh food and friendly service in a busy and welcoming environment.
We are currently seeking an enthusiastic and experienced Café Supervisor to join our leadership team and play a key role in driving service excellence, developing our people and maintaining high operational standards.
About the Role
Reporting to the Café Manager, the Café Supervisor will play an important role in the day-to-day operations of Milly's Café.
This is a hands on leadership position where you will lead by example, maintain high standards of food safety and service, and ensure every customer receives a consistently positive experience.
We're looking for a confident and proactive leader who takes ownership, thrives in a busy hospitality environment and is comfortable working across all aspects of café operations, including coffee preparation, basic food preparation and customer service.
Key Responsibilities
- Lead and supervise daily café operations, ensuring efficient service and exceptional customer experiences.
- Actively support café operations, including barista duties, basic food preparation and front-of-house service.
- Foster a positive team culture focused on teamwork, accountability and service excellence
- Maintain high standards of food quality, presentation, cleanliness and customer service.
- Ensure compliance with food safety legislation, safe food handling practices, hygiene and WHS requirements..
- Coordinate daily workflow, delegate responsibilities and drive continuous improvement across café operations.
- Full Time considered pending experience.
About You
You're a confident, hands-on hospitality leader who enjoys maintaining high standards and delivering exceptional customer experiences.
To be successful in this role, you'll have:
- Previous supervisory or team leadership experience in a busy café or hospitality environment.
- Demonstrated barista experience, with the ability to confidently prepare quality coffee in a fast-paced environment.
- Experience in basic food preparation, with an understanding of food quality, presentation and safe food handling practices.
- Strong leadership skills with the ability to coach, motivate and manage employees.
- A genuine passion for customer service and maintaining high service standards.
- Sound knowledge of food safety, hygiene and safe food handling requirements.
- Excellent communication, organisation and problem-solving skills.
- A proactive approach with the confidence to manage performance and drive accountability.
- Current RSA and RCG qualifications, or willingness to obtain.
Why Join Saints?
Join one Western Sydney's premier hospitality venues. At St Marys Rugby League Club, our people are at the heart of everything we do. We're committed to building capable, engaged teams who take pride in delivering exceptional experiences for our members and guests.
Apply Now
If you're an experienced hospitality leader who is passionate about customer service, developing people and maintaining high standards, we'd love to hear from you!
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.