Customer Service Officer
- Seeking an experienced Customer Service Officer for a 3-6 month project.
- Responsibilities include order processing, product support, and customer enquiries.
- Must have a minimum of 5 years customer service experience.
Call Centre and Customer Service
Smithfield, Sydney, Australia
Customer Service Officer
Customer Service Officer – Smithfield
- $35-$40 per hour casual rate
- Monday to Friday
- 3 to 6 month project
- Smithfield Location
We are seeking an experienced Customer Service Officer with order processing & product support experience to join a large FMCG for 3-6 months. This is a great opportunity for a CSO who is looking to be part of a professional team. This role is to start ASAP.
The successful candidate will be able to demonstrate the following key standards:
- Answer incoming telephone calls
- Order entry and processing
- Use of Warehouse Management Systems (WMS)
- Product support and enquiries
- Outward bound product promotion calls
- Customer support and issue resolution
- Coordinating and booking outward bound deliveries
- Professionally representing the business, being “face of the business”
- Provide assistance and support to Sales, Warehouse and Shipping teams
- Process Credit Card payments
- Process Credit Applications, maintain Customer Master Files
- Load and maintain Special Pricing Forms
- Open and backorder maintenance
Qualifications and Skills:
- Minimum 5 years Customer Service experience
- A strong understanding of Customer Service principles
- Be self-motivated, quick learner, with a can do attitude
- Excellent interpersonal skills
- Strong communication skills
- Administrative and organisational skills
- Polite and professional manner
- Attention to detail
- SAP Business One (B1) experience (preferred)
- WMS experience required
- Microsoft Office experience, especially Excel
If you feel that you meet the above mentioned criteria, please apply now or email Stuart at salpen@lpcommercial.com.au
Only shortlisted applicants will be contacted.
LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
Job Information
Job Reference: 210120409_1792536815
Salary: AU$35 - AU$40 per hour + super
Salary From: AU$35
Salary To: AU$40
Salary Type: hour
Consultant Name: Stuart Alpen
Job Industries: Call Centre and Customer Service
Job Locations: Smithfield, Sydney, Australia
Job Types: Temporary
Job Skills: Customer Service, order processing, data entry, claims officer
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