Assistant Manager

• Key leadership role as 2IC, supporting the Branch Manager and team
• Drive sales through strong customer relationships and new business opportunities
• Competitive salary, profit share, great culture & trusted national brand

Ready to take the next step?
Tradelink Wagga Wagga is looking for a motivated, hands-on Assistant Manager to work alongside the Branch Manager as the 2IC. This is a fantastic opportunity for someone who enjoys leading a team, building strong customer relationships and playing an active role in driving branch sales and performance.
  
You'll be involved in all aspects of the branch, from supporting customers and growing sales to coordinating warehouse operations, deliveries and day-to-day team priorities. You'll lead from the front, identify opportunities to grow customer accounts and ensure the team delivers a great experience every time.
  
Plumbing or trade industry experience would be a real advantage, particularly for someone with a sales-driven mindset, but we're also interested in people with the right attitude, initiative and willingness to learn.
  
Your new role
Working closely with the Branch Manager, you'll act as the 2IC and play an important role in the overall success and growth of the branch. You'll balance customer engagement and sales with hands-on operational support, while helping lead and motivate the team.
  
Your responsibilities will include:

• Supporting the Branch Manager with the day-to-day running of the branch and contributing to overall branch performance.
• Driving sales through proactive customer engagement, building strong relationships and identifying opportunities to grow existing accounts.
• Developing an understanding of customer needs and recommending the right products and solutions.
• Supporting the team to achieve sales targets and deliver excellent customer service.
• Building relationships with trade customers and becoming a trusted point of contact for their ongoing business.
• Providing practical support and guidance to the team, leading by example and pitching in where needed.
• Overseeing and assisting with inwards goods, stock control and general warehouse organisation.
• Coordinating the picking, packing and preparation of customer orders.
• Assisting with deliveries, unloading trucks and other operational tasks as required.
• Contributing ideas and initiatives to improve branch performance, customer experience and sales growth.

What you'll bring

• Experience in sales, customer service or account management within a trade, plumbing supplies, wholesale or similar environment is highly regarded.
• A customer-focused and commercially minded approach, with the confidence to identify sales opportunities and build lasting relationships.
• The confidence and initiative to support the Branch Manager and take responsibility as the 2IC.
• Strong communication and relationship-building skills, with the ability to engage customers and understand their needs.
• A proactive, hands-on approach, with the ability to multitask across sales, customer service and warehouse operations.
• Good computer skills and the ability to learn branch systems and processes.
• A reliable and motivated approach, with initiative and a strong work ethic.
• The physical capability to undertake manual tasks, including lifting items up to approximately 23kg.
• A current, full driver's licence (essential).
• A forklift and/or HR or MR truck licence would be an advantage, but is not essential.

Why Tradelink?
Tradelink is one of Australia's most established and trusted trade partners, with a national network and opportunities to build your skills and career.

You'll be joining a team where everyone plays a part in getting the job done, with the opportunity to make a meaningful contribution to branch performance and team success.
  
The branch operates Monday to Friday, with a half-day Saturday roster. Eight-hour shifts are flexible within the branch's 7:00am–5:00pm operating hours.
 

Join our team
If you're ready to step into a key support role, enjoy a hands-on environment and want to help drive the day-to-day success of a busy branch, we'd love to hear from you.
  
Apply today with your resume.
 

Have questions? Call Marie-Claire at Allan Hall HR for more information.
  
Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.