Retail Manager
- Lead daily store operations, team performance, customer service and compliance.
- Drive sales results through KPI monitoring, sales strategies, stock control and store presentation.
- Manage rostering, staff training and performance while maintaining health and safety standards.
Position: Retail Manager
Position Type: Full-Time
Salary: $82,000 plus superannuation per annum
Location: Parramatta NSW 2150
Our client is seeking a motivated and experienced Retail Manager to lead our store operations and drive strong sales results. This is an excellent opportunity for someone with at least 3 years of retail experience who is passionate about customer service and team leadership.
Key duties and responsibilities include:
- Oversee daily store operations and ensure smooth running of the business
- Lead, coach, and motivate a team to achieve sales targets and KPIs
- Deliver exceptional customer service and handle escalated customer issues
- Monitor sales performance and implement strategies to improve results
- Manage rostering, staff performance, and training
- Maintain optimal stock levels, conduct stocktakes, and reduce shrinkage
- Ensure store presentation meets visual merchandising standards
- Maintain health, safety, and company compliance standards.
Requirements:
- AQF associate degree, Advanced Diploma, Diploma or higher qualification
- At least three (3) years of relevant experience may substitute for the formal qualifications listed
- Minimum 3 years’ experience in retail (supervisory or management role preferred)
- Previous management or supervisory experience at a Dominos store will be highly regarded
- Experience working in the fast-food industry
- Strong leadership and team management skills
- Proven ability to meet or exceed sales targets
- Excellent communication and interpersonal skills
- Strong organisational and problem-solving abilities
- Customer-focused with a proactive attitude
- Experience with POS systems and basic reporting
What is on offer:
- Competitive salary package
- Supportive and team-oriented work environment
- Ongoing training and development
- Opportunities for career progression
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