AO3 Business Support Officer

• AO3 Business Support Officer
• Construction & Maintenance Division
• 51.12 per hour + superannuation
• Townsville
• ASAP Start
• Initial contract to 26/03/2027 + highly likely ongoing contract

About the Role
We are seeking an experienced and customer-focused Business Support Officer to join a supportive project team within a large Queensland Government Department. 

You will play a key role in ensuring the smooth delivery of business support functions, provide project administration support, coordinate travel arrangements, manage correspondence, maintain records and provide exceptional customer service.

Key Responsibilities:

• Prepare and compile documents, reports, and registers with a high level of accuracy.
• Raise and manage work orders.
• Connect with industry suppliers and stakeholders to support service delivery outcomes.
• Deliver efficient and high-quality customer service to internal and external stakeholders.
• Provide broad administration support across various construction and maintenance projects.
• Coordinate travel bookings including flights, accommodation and vehicle hire.
• Manage incoming and outgoing correspondence including phone and email.
• Maintain accurate records and update information systems.

About You
To be successful in this role, you will demonstrate:

• Previous experience in administration/project administration/contract administration is highly regarded
• Experience within government, construction, maintenance, insurance repairs or similar environments is highly regarded.
• Intermediate experience across Microsoft Office Suite, including Excel
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills with the ability to build ongoing stakeholder relationships.
• High attention to detail.

Apply
To be considered for this position, please apply directly below with an up-to-date CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at louise.clark@empiregroup.com.au | Please reference JOBID: 1699351

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
Reference number: 1699351
Profession:GovernmentGovernment

Company: empire group
Date posted: 26th Oct, 2026