Program Officer, Continuing Professional Development
- Support the delivery of continuing professional development (CPD) programs for physicians.
- Administer CPD program activities and respond to member queries.
- Collaborate with teams to improve and deliver educational content.
About the RACP The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals. Our Values Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect Why Join Us? As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp. Our 3-2-1 Hybrid Working Model 3 days from anywhere in Australia or Aotearoa New Zealand per week, 2 days from an RACP office location per week, 1 of the two days per week in office spent with your team.
About the Role
The Professional Practice (PP) team at the Royal Australasian College of Physicians (RACP) supports physicians by managing continuing professional development (CPD) programs, providing guidance on clinical and ethical standards, and offering resources for career advancement. They create educational materials, such as courses and workshops, to help physicians maintain high-quality practice, while also advocating for their professional interests within the healthcare system.
The primary purpose of the Program Officer in CPD is to deliver the program, working collaboratively with other teams in Professional Practice and the College.
Key Accountabilities
- Provide high quality support for the CPD program, including promotion of CPD products and services
- Administer CPD program activities according to the requirements of the CPD year including incompletes, audit, support calls and verified activities.
- Respond to inbound queries from members and other stakeholders and log issues as required
- Facilitate and support the team's work with committees, working groups and other Fellows who act as subject matter experts and content reviewers including drafting agendas, minutes, discussion papers and activity plans as required.
- Deliver and support the continuous improvement of the processes that ensure consistent outcomes across the program
- Administer aspects of the content production process and the wider resource development schedule as required
- Conduct research, industry scans and literature reviews to inform program requirements
- Collaborate with partners in the program team and others to effectively improve and deliver the program
- Work with the program team during the design & build phase of content and resources
Essential Attributes
- Tertiary qualification or experience working in a relevant field (communications, education, research, medical education, e-learning, health)
- Strong customer service skills
- Developed verbal and written communication skills
- Developed analytical and information literacy skills
- Proven ability to interact and establish good working relationships with people at all levels, both inside and outside the organisation
- Demonstrated ability to work independently under broad direction and collaboratively in a team environment
- Ability to prioritise and manage competing deadlines
- Understanding of SLAs and track record of meeting SLAs.
- Experience of managing stakeholder expectations and evaluating feedback
- Demonstrated high level of tact, diplomacy and confidentiality
Interested?
To apply for this role, please submit your CV and short cover letter by 12 November 2026 . For any further information, please email recruitment@racp.edu.au.
We encourage you to submit your application as soon as possible as will be shortlisting and interviewing as applications are received. Our ad may close earlier than the specified closing date should a suitable candidate be found.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.