Credit Controller

• Manage high-value accounts for a leading national organisation

About Our Client

Our client is a well-established organisation with a strong reputation for delivering exceptional service and maintaining long-term customer relationships.

Job Description

• Managing major customer accounts and driving collection outcomes.
• Following up overdue accounts to achieve monthly collection targets.
• Investigating, logging and resolving account disputes in collaboration with internal stakeholders.
• Monitoring customer accounts to ensure timely allocation of payments and credits.
• Liaising with Commercial Managers, Business Managers and customers to resolve outstanding issues.
• Preparing recommendations relating to legal recovery action, refunds and write-offs.
• Maintaining accurate customer records and account notes within internal systems.
• Assisting with month-end reporting activities.
• Supporting and mentoring less experienced team members where required.
• Building strong relationships across finance, operations and customer-facing teams to improve collection performance.

The Successful Applicant

A successful Credit Controller should have:

• A minimum of 4 years' experience in credit control, accounts receivable or a similar finance role.
• Strong knowledge of credit management and accounting principles.
• Tertiary qualifications in Accounting, Finance or a related discipline (preferred).
• Excellent stakeholder management and communication skills.
• Proven ability to manage competing priorities and meet deadlines.
• Strong problem-solving and dispute resolution capabilities.
• A customer-focused approach with the ability to build rapport and maintain positive relationships.
• High levels of resilience, accountability and attention to detail.
• A collaborative, reliable and professional work ethic.

What's on Offer

• Competitive salary ranging from $80,000 to $90,000 + Super
• Opportunity to manage a high-profile portfolio of key customer accounts.
• Exposure to senior stakeholders across finance, commercial and operational functions.
• Supportive and collaborative team environment.
• Ongoing career development and progression opportunities.
• A culture built on integrity, customer service excellence and continuous improvement.