ICT Business Analyst
- Analyse business processes and identify system requirements.
- Facilitate the development and implementation of technology solutions.
- Coordinate project activities and support system users.
Sonic Stream Pty Ltd is a technology-focused company based in Melbourne, Victoria, specialising in the installation, construction, upgrading and maintenance of high-capacity telecommunications networks. The company utilises technology-driven processes and systems to support its operational activities, project delivery and business objectives.
Sonic Stream Pty Ltd is seeking a suitably qualified and experienced ICT Business Analyst to join its team at Unit 5/19 Gatwick Road, Bayswater, VIC 3153. The successful candidate will analyse business processes, identify system requirements, and facilitate the development and implementation of effective technology solutions that align with the company's operational and strategic objectives.
Position Overview
The ICT Business Analyst will work closely with management, operational personnel, technical teams and other stakeholders to identify business needs, evaluate existing systems and processes, and translate business requirements into functional and technical specifications.
The successful candidate will contribute to the planning, development, testing, implementation and ongoing improvement of information and communication technology systems and solutions. The role will also involve coordinating project activities, supporting system users and ensuring that implemented solutions meet documented business requirements.
Key Responsibilities:
• Consult with management, business users and other stakeholders to identify, analyse and document business requirements for ICT systems and software solutions.
• Identify, investigate and analyse existing business processes, procedures and work practices to determine opportunities for improvement.
• Evaluate operational inefficiencies and recommend optimal business practices, system functionality and system behaviour to improve business processes and operational outcomes.
• Consult with users and programmers to identify requirements and design improvements to the functionality of business systems, applications and other relevant digital solutions.
• Develop project plans using appropriate project management methodologies, principles and techniques, including project costing, resource allocation, scheduling and progress monitoring.
• Develop and document functional requirements and detailed specifications for system developers to support the design and development of system and software solutions.
• Use data modelling, process modelling and workflow analysis techniques to prepare clear system specifications for system design and development.
• Take responsibility for deploying functional solutions, including developing, adopting and implementing system test plans to ensure acceptable system quality and integrity.
• Coordinate system testing and implementation activities, document test results, identify discrepancies against business requirements and facilitate the resolution of identified issues.
• Prepare user documentation, operating procedures and training materials, and conduct training sessions to support the effective use of implemented systems.
• Act as a central reference and information source for business requirements and system functionality, providing guidance and assistance in system project decision-making.
• Liaise with management, business users, programmers and technical personnel throughout the requirements analysis, solution design, testing and implementation process to ensure that proposed solutions meet documented business needs.
To excel in this role, you must possess excellent customer service and people skills, as well as the ability to multitask and work effectively within a team environment.
Skills & Experience:
• A bachelor's or master's degree in a relevant field
• Strong understanding of technology, business processes, and project management
• A minimum of 1 years of relevant work experience
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Satisfactory completion of a National Criminal History Check
• Ability to obtain and maintain a security clearance.
Rewards:
Qualified candidates can look forward to a competitive salary package of AU$80,000 per year plus super for a full-time, permanent role working 38 hours per week.
How to Apply:
To apply, please click on the appropriate link or send your updated resume in MS Word format to *************************
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