Medical Receptionist
- Greet patients, manage check-ins, respond to phone and email enquiries, and advise patients about scan preparation.
- Manage appointments and patient flow, process private, Medicare, workers compensation and DVA billing, and work across multiple systems.
- Collaborate with clinical and administrative teams; Chinese or Korean communication skills are advantageous.
The role is a full time working Monday to Friday, between 8am-5pm, and a rotational Saturday shift from 8:45am to 12pm.
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.
Your responsibilities will include:
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Billing procedures – private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
What we’re looking for:
✅ The ability to communicate effectively in Chinese or Korean would be advantageous.
✅ Clear verbal and written communication skills.
✅ Strong organisational abilities to manage appointments and patient flow.
✅ Confidence working across multiple screens and systems.
What we can offer you:
🌱 Wellbeing benefits
- Supportive management that values your well-being
- Discounted and bulk billed scans and services for you and your family
📚 Learning and development
- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network
- Opportunity for position growth – gain more responsibilities with experience
🏠 Workplace Experience
- Collaborative and inclusive team
- Free onsite and street parking
- Lots of uniform options to suit your preferences at no cost to you with annual top ups
💵 Compensation
- Industry-competitive salary and benefits package
- Annual Remuneration Review
- Optional weekend overtime work to maximize your earning potential
With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
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Skills
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I-MED Radiology Network supports the following values and diversity groups:
Cultural Diversity
Diversity
Equal opportunities
Disability
Graduates
Interns
Indigenous Australians
LGBTQIA+
Mature age workers
Young workers