- Provide administrative support to the Health Services team.
- Act as a key point of contact for residents and stakeholders.
- Manage customer enquiries and document management.
Position No: 111/2026
Work Type: Permanent - Full Time
- Permanent - Full time
- Level 3 (Three) | *Salary: $75,547 - $81,703 gross per annum, plus superannuation
- Vacancy 111/2026
The opportunity
We are seeking a motivated and customer focused Administration Assistant to provide administrative support to our Health Services team.
This role has a strong focus on direct customer service and stakeholder engagement, acting as a key point of contact for residents, businesses and stakeholders. Key responsibilities include responding to customer enquiries, document management, data entry, record keeping, performance reporting support and assisting with the delivery of key business initiatives. This position would suit someone who is passionate about our community, highly organised, enjoys working in a fast-paced environment, can manage competing priorities and multiple tasks, and maintains a high level of accuracy and attention to detail. Experience using TechnologyOne and Microsoft Office applications will be highly regarded.
To be successful in this role, you will need:
- Minimum 12 months previous experience in an Administration Assistant position with direct community contact.
- Well-developed organisational skills, with the initiative to prioritise workloads and deliver timely services.
- Highly developed written communication skills and computer skills, including experience using Microsoft Office applications and web-based software applications.
- Excellent data entry skills, including speed and accuracy.
- Excellent verbal communication and interpersonal skills, with the ability to confidently engage with customers, stakeholders and colleagues.
- Demonstrated ability to manage multiple tasks and competing priorities in a busy customer-focused environment.
- Proven ability to work collaboratively and provide administrative support to a large team.
- Previous experience working in local government would be an advantage.
- Certificate III in Office Administration or related field would be highly regarded.
For more information about the role please refer to the position description.
How to apply
Sound exactly like the sort of role for you? Great! To apply please visit our Careers page at www.mandurah.wa.gov.au. Further information can be obtained by calling Kim Frost, Coordinator Health Services, on (08) 9550 3221.
Closing date
Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.
Our commitment
We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment regardless of their background, identity, experience, ability or thinking style. If you need assistance during the application process for accessibility reasons this is available upon request.
We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.
Additional information
- All applications will be assessed in accordance with merit-based principles. Where an applicant does not fully meet the requirements outlined in the attached position description, including essential qualifications and license, the role may be reclassified, and an alternative remuneration package may be offered, subject to organizational needs in line with the City of Mandurah Industrial Agreement.
- *The salary for this role commences at step 1, with potential for movement within the range based on demonstrated skills and experience. Incremental progression typically occurs at the conclusion of each 12-month period, in accordance with the Industrial Agreement.
- As part of our recruitment process, you will be required to complete a drug and alcohol test.
- This recruitment process may also be used to identify candidates for similar permanent or fixed-term opportunities that arise within the City over the next 12 months. Applicants must have the right to work in Australia.
- To support transparency and integrity, all City of Mandurah employees are required to declare any secondary employment so potential conflicts of interest can be appropriately managed.
- To read more about Working at the City of Mandurah please visit our Careers and Employment page.
Casey Mihovilovich
Chief Executive Officer
Attachments:
- Development and Compliance Administrative Assistant - Health Services - Position Description.pdf
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 10 matchedLicenses & certifications
0 of 1 matchedCity of Mandurah
