Duty Manager
- Oversee daily venue operations across bar, gaming, restaurant, and accommodation areas
- Lead, mentor, and motivate team members to deliver outstanding customer service
- Ensure compliance with liquor licensing, gaming, health, and workplace safety regulations
- Competitive salary package with opportunities for career growth
- Join a respected hospitality group with strong operational support
- Be part of a fast-paced venue where no two days are the same
About the Company
This well-established hospitality venue is a favourite among locals and visitors alike, offering quality food, beverages, accommodation, entertainment, and genuine country hospitality. With a strong reputation for customer service and community engagement, the venue prides itself on delivering exceptional guest experiences while maintaining a positive and supportive team culture.
About the Role
An exciting opportunity exists for an experienced and hands-on Duty Manager to join the leadership team. Reporting to senior management, you will be responsible for the day-to-day operation of the venue, ensuring exceptional customer service standards, team engagement, and smooth operational performance across all departments.
This role is ideal for a hospitality professional who enjoys leading from the front, developing teams, and creating memorable guest experiences while maintaining compliance and operational excellence.
Key Responsibilities
- Oversee daily venue operations across bar, gaming, restaurant, and accommodation areas
- Lead, mentor, and motivate team members to deliver outstanding customer service
- Manage staff performance, training, and development
- Ensure compliance with liquor licensing, gaming, health, and workplace safety regulations
- Handle customer enquiries, feedback, and issue resolution professionally
- Assist with rostering, stock control, cash handling, and venue reporting
- Support the achievement of operational and financial targets
- Maintain presentation standards throughout the venue
- Foster a positive and collaborative workplace culture
About You
To be successful in this role, you will bring:
- Previous experience in a Duty Manager, Assistant Manager, or similar hospitality leadership position
- Strong knowledge of gaming, bar, food and beverage operations
- Exceptional leadership and communication skills
- A hands-on approach with the ability to thrive in a fast-paced environment
- Excellent problem-solving and decision-making abilities
- Strong organisational and time management skills
- Commitment to delivering outstanding customer experiences
- Flexibility to work evenings, weekends, and public holidays as required
Essential Requirements
- Current QLD RSA & RSG
- RMLV and Approved Manager's Licence
- Gaming experience highly regarded
- Full Australian working rights
What's on Offer?
- Attractive salary package
- Supportive leadership team and established systems
- Career progression opportunities within a growing hospitality group
- Work in a vibrant and community-focused venue
- Accommodation Options
If you're a passionate hospitality leader looking for your next challenge, we'd love to hear from you.
Apply now and take the next step in your hospitality management career.
Consultant
igorton@frontlinehospitality.com.au
Reference number: 1251146
Profession:Hospitality & TourismManagement
Company: Frontline Recruitment
Date posted: 16th Sep, 2026
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