Duty Manager

Frontline Recruitment Group · Gold Coast · Full time
Posted 10d ago

Duty Manager

Frontline Recruitment Group
Gold Coast

·

Full time

~$80k - $85k(Estimated)
$80,000 - $85,000 Annually
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KEY POINTS WE FOUND
  • Oversee daily operations across bar, restaurant and gaming areas while maintaining service and compliance standards.
  • Lead, train and support front-of-house staff, manage guest enquiries, and handle opening, closing, cash and reporting procedures.
  • Work with senior management to meet operational and financial targets and contribute to team development.

  • Join a busy, high-energy venue that delivers outstanding service.
  • ake ownership of daily operations while leading and developing a strong team.
  • Excellent opportunity to grow your hospitality career with an established Venue.

About the Company:
Join a busy hospitality venue on the Gold Coast, delivering quality food, beverage and entertainment experiences to a diverse customer base. With a strong focus on service, operational standards and team culture, they are looking for an experienced hospitality professional to join their leadership team.

About the Role:
Reporting to the Venue Manager, you will play an integral role in the day-to-day operations of the venue, ensuring smooth service delivery and an exceptional guest experience.
This is a hands-on leadership position suited to someone who thrives in a fast-paced environment, enjoys leading a team and understands what it takes to operate a successful hospitality venue.

Your responsibilities will include:

  • Overseeing daily venue operations across bar, restaurant and gaming areas as required.
  • Leading, motivating and supporting front-of-house staff throughout service.
  • Maintaining high standards of customer service and handling guest enquiries professionally.
  • Managing opening and closing procedures, cash handling and reporting.
  • Ensuring compliance with RSA, RSG,  RMLV, Approved Managers Licence, workplace health and safety and relevant licensing requirements.
  • Supporting staff training, development and performance management.
  • Working closely with senior management to achieve operational and financial targets.

Your Skills and Experience:

  • Previous experience in a Duty Manager, Assistant Manager or Senior Supervisor role within a busy hospitality venue.
  • Strong leadership skills with the ability to motivate, develop and manage a team.
  • Excellent communication and customer service skills, with a hands-on approach to management.
  • Sound understanding of venue operations, compliance, RSA and workplace health and safety.
  • Ability to remain organised, solution-focused and composed in a fast-paced environment.

Your Benefits and Rewards:

  • Competitive salary package on offer.
  • Opportunity to join an established and busy Gold Coast venue.
  • Supportive management team and positive working environment.
  • Career development and progression opportunities.
  • Varied role with the opportunity to make a genuine impact on venue performance and team culture.

If you're an experienced hospitality leader ready for your next opportunity, we'd love to hear from you!

Consultant

igorton@frontlinehospitality.com.au

Reference number: 1265458
Profession:Hospitality & TourismManagement

Company: Frontline Recruitment
Date posted: 2nd Nov, 2026

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Skills

0 of 17 matched
Cash handlingComposure under pressureCustomer serviceExcellent communication skillsFinancial target managementLicensing complianceOpening and closing proceduresOrganisationPerformance managementProblem solvingRmlv complianceRsa complianceRsg complianceStaff trainingTeam leadershipVenue operationsWork health and safety

Licenses & certifications

0 of 4 matched
Approved managers licenceResponsible management of licensed venues (rmlv)Responsible service of alcohol (rsa)Responsible service of gambling (rsg)

Perks & benefits

0 of 4 matched
Career development and progression opportunitiesCompetitive salary packagePositive working environmentSupportive management team

Frontline Recruitment Group

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