Finance Customer Service Officer
- Respond to customer enquiries via phone and email.
- Provide assistance regarding council services.
- Manage customer requests and account enquiries effectively.
- Start: ASAP
- Term: 12 weeks + possible extensions
- Working Arrangement: Full time, can be done remotely or on-site
Position Objective
This role focuses on responding to customer enquiries via phone and email, providing accurate and timely assistance regarding council services. Applicants must have hands-on experience using Civica Authority and a strong background in both rates and water billing to effectively manage customer requests and account enquiries.
Why This Role?
* Self‑contained accommodation provided
* Travel reimbursement for start and end‑of‑assignment travel
Are you interested?
Please contact the LGA Team on ************ or respond by email to ******************
If you do not have the required experience but know someone who does, then please encourage them to contact us so that we can discuss joining our team of experienced local government professionals.
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