Financial Service Officer

Hays · Townsville QLD · Full time
Posted 2d ago

Financial Service Officer

KEY POINTS WE FOUND
  • Provide professional support across financial transactions and customer enquiries.
  • Maintain accurate records and ensure compliance with policies and procedures.
  • Contribute to continuous improvement initiatives and deliver high-quality customer outcomes.

Financial administration role with systems, customer service and compliance focus.

Your new company
Hays is partnering with a well-established and highly regarded organisation seeking a detail-oriented Financial Services Officer to join their collaborative team. This is an excellent opportunity for an administration professional with strong customer service skills and a knack for working with systems and data to build a long-term career within financial services.

Your new role
In this varied role, you will provide professional support across financial transactions, customer enquiries and data management activities. You will be responsible for maintaining accurate records, processing transactions, supporting vendor and debtor administration, performing reconciliations and ensuring compliance with established policies and procedures. You will also contribute to continuous improvement initiatives and work closely with internal stakeholders to deliver high-quality customer outcomes.

What you'll need to succeed

  • Previous administration, finance support, accounts or customer service experience
  • Strong attention to detail and ability to maintain data accuracy
  • Confidence learning new systems and technology quickly
  • Excellent communication and stakeholder engagement skills
  • Ability to manage multiple tasks and competing priorities
  • High level of professionalism, discretion and confidentiality
  • Experience processing financial transactions or reconciliations highly regarded
  • Procurement or purchasing knowledge would be advantageous but not essential

What you'll get in return

  • Competitive salary package
  • Supportive and collaborative team environment
  • Opportunity to expand your finance and administration skillset
  • Ongoing training and professional development opportunities
  • Exposure to a broad range of financial operations and business processes
  • Stable full-time position with career growth potential

If you're a proactive administrator who enjoys working with systems, solving problems and delivering outstanding customer service, we'd love to hear from you.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Stacey.Fear@hays.com.au, or call Stacey now on 07 4417 1139.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Stay Safe While Job Hunting

We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.

Skills

0 of 11 matched
Attention to detailConfidentialityCustomer serviceData managementExcellent communication skillsFinancial transactionsProcurement knowledgeProfessionalismReconciliationStakeholder engagementSystems learning

Licenses & certifications

0 of 3 matched
Certificate in financial servicesDiploma of financial servicesRelevant tertiary qualification

Perks & benefits

0 of 3 matched
Competitive salary packageOngoing training and professional development opportunitiesSupportive and collaborative team environment
Financial Service Officer | Hays | HIA