GRG - Relocation Specialist
- Coordinate domestic and international removal assignments for corporate clients.
- Manage client relationships and day-to-day account tasks, including database updates, proposals and invoicing.
- Provide responsive customer service, resolve issues and manage competing deadlines in a fast-paced team environment.
Relocation Specialist
- Corporate environment
- Exciting and challenging opportunity
- Well-known brand
The Relocation Specialist is part of a team that delivers outstanding customer service to Grace’s corporate clients. The role includes coordinating domestic and international removals that include a variety of services incorporating relationship development with Grace’s largest clients.
In addition to the coordination of removal assignments the Relocation Specialist maintains day to day responsibility for their clients including database management, proposals and invoicing. Client customer service is central to the role and the successful candidate will have strong communication skills and experience resolving issues.
What you must have to apply for this role:
- Removals experience (preferred)
- A commitment and passion to deliver outstanding customer service
- A proven ability to create, maintain and develop client relationships
- Detail orientated with the ability to multi-task in a fast paced environment
- Strong communication and customer service skills
- A track record managing multiple deadlines, responding promptly and accurately to customer emails and phone enquiries
- Ability to work in a team environment
- Excellent organisation and administration skills
- Computer literate in Word and Excel
What’s in it for you?
- Competitive remuneration package
- The opportunity to work with a dynamic and experienced team
- The opportunity for career advancement
About Grace Group
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.
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Skills
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