HEAD OF DIGITAL - MARKETPLACES
- Lead the strategy and P&L for Brand Collective's new marketplace business.
- Build and develop a high-performing team to drive sales and growth.
- Shape the customer experience and marketplace technology in collaboration with various departments.
Make your mark as we build our marketplace future.
Brand Collective is entering an exciting new chapter as we build our marketplace capability and create a new digital retail channel for our portfolio of brands.
We’re looking for a commercially driven Head of Digital Marketplaces to lead this journey from the ground up. Reporting to the Group GM – Digital & Ecommerce, you’ll own the strategy, P&L and performance of our marketplace business, building the operating model, growing the channel and shaping how we show up in the marketplace space.
This is a unique opportunity to build, lead and make your mark on a significant new digital initiative within a growing multi-brand retail group.
WHAT YOU’LL BE DOING
- Set the strategy and operating model for Brand Collective’s new marketplace business.
- Own the P&L, driving sales, GMV, margin, growth and investment.
- Lead and develop a high-performing team with clear priorities and accountability.
- Build the marketplace proposition across sellers, categories, range and customer experience.
- Lead trading performance, using data and insight to drive growth and commercial decisions.
- Shape the marketplace technology, systems and operating ecosystem with Digital, IT and external partners.
- Drive seller acquisition, partner performance and category growth.
- Own the customer experience across product discovery, merchandising, search, content and conversion.
- Partner across Merchandise, Marketing, Supply Chain, Customer Care and Digital to deliver an end-to-end marketplace experience.
- Provide clear commercial reporting and recommendations to senior leadership.
ABOUT YOU
- 7+ years’ experience leading ecommerce, digital retail or marketplace businesses.
- Proven ownership of an ecommerce or marketplace P&L.
- Experience building and leading high-performing, multidisciplinary teams.
- Track record delivering major ecommerce launches, marketplace builds or transformation programs.
- Strong understanding of marketplace models, sellers, partners and commercial growth.
- Highly commercial and data-driven, with a strong track record of trading digital businesses.
- Strong understanding of digital customer experience, ecommerce and marketplace technology.
- Confident senior stakeholder, influencer and negotiator.
- Strategic, decisive and customer-focused, with the energy to build something new.
JUST SOME PERKS WE OFFER
- Pet-friendly workspace – Yes, your furry friend can join you at work!
- Product allowance & Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective!
- Exclusive LK Group discounts – Treat yourself to savings at Daniel's Donuts, Hommey, Snooze & more!
- Access to sample sales – Exclusive to Brand Collective team members only.
- Leave when it matters – Celebration leave, paid parental leave, volunteer leave.
- Novated leasing – Drive your dream car with ease.
- Loyalty rewards – We celebrate your milestones with generous service awards!
- Well-being matters – Corporate Discount on Health Cover, Free access to Mental Health Professionals through our Employee Assistance Program.
READY TO MAKE AN IMPACT?
This isn’t about taking over an established marketplace and keeping it running.
It’s about building one.
You’ll have the opportunity to shape the strategy, team, operating model and customer proposition as Brand Collective moves into marketplaces, with the scale, brands and ambition of a leading multi-brand retail group behind you.
Come on the journey with us and create extraordinary with us.
ABOUT BRAND COLLECTIVE
Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!
At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!
Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.
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