Housekeeping Supervisor

• RACV City Club | Melbourne CBD
• Permanant Full Time Opportunity
• Penalties & Employee Benefits | Get paid weekly!!!

Great things start here  

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool and conference facilities. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members. 

About the Opportunity 

The Housekeeping Supervisor is responsible for supporting the successful operation of the Housekeeping department. This includes adherence to all processes, safety requirements, productivity targets, quality standards, standard operating procedures, cleaning methods and the health of the team.  

This could be just the right role for you?  

The role is focused on ensuring that the daily requirements of the Housekeeping and Public Area teams are delivered to a consistently high standard and that the appropriate level of service to members, guests and visitors is maintained. Key responsibilities will include: 

• Supervise the Housekeeping and Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements 

• Provide effective ‘hands on’ leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit 

• Oversee the day-to-day operations and direct the Housekeeping and Public Area teams to carry out the required daily duties 

• Assist in the recruitment and selection of staff for the housekeeping department 

• Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team 

What you’ll need to be successful 

• Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends, evenings & public holidays  

• Leadership or management experience in a hotel/resort environment 

• Experience using MS Office Suite 

• Exceptional verbal and written communication skills 

• Plan and prioritise tasks effectively 

• Experience in staff recruitment, training, appraisal, counselling and development. 

• Ability to lead by example, encourage teamwork and motivate a team 

• Confident decision making and conflict resolution skills 

• Full working rights in Australia 

• Valid Australian drivers licence (essential) 

We are Offering 

• Competitive Salary + Penalties evenings, weekends & public holidays 

• Discounts on RACV products & resorts 

• Parking onsite at a discounted rate 

• Monthly employee reward and recognition program 

• Ongoing training and career development  

The RACV difference 

Be part of a team who cares. Back your ambition and find a new career with RACV.   

Application process 

You can learn more about the RACV at careers.racv.com.au 

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

If successful, next steps will be the completion of an online assessments consisting of: a 20 minute AI online chat interview. 

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

Submit your CV via the link below.

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