Key Account Manager
- Manage and grow an established territory by retaining existing customers and winning new business across residential, commercial and civil markets.
- Build strong relationships with resellers and end-use customers, regularly visiting clients across the territory.
- Work with the Branch Manager and sales team to grow market share, improve performance and support a high-performing sales culture.
About the Role
Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.
New year, new opportunity! Kickstart 2027 with an exciting career opportunity at ARC!
Reporting to the Branch Manager and based at our Ballina site, you'll be responsible for managing and growing existing accounts, winning new business and expanding our customer base.
Working closely with the Branch Manager and wider sales team, you'll build strong customer relationships, identify new opportunities and drive sales growth across your territory. We're looking for someone who's motivated, target-driven and passionate about building relationships, ready to take on a new challenge in 2027.
You will be rewarded with:
- Permanent, full-time opportunity offering long-term career stability
- Quarterly/annual bonus opportunities to reward your performance
- Tool of Trade (TOT) vehicle provided
- Career development and progression opportunities within a national business
- Autonomy to manage and grow your own territory
What you will be doing:
- Managing and growing an established territory across residential, commercial and civil customers
- Building strong long-term relationships with both resellers and end-use customers
- Identifying and winning new business opportunities to expand market share and drive branch growth
- Working closely with the Branch Manager and wider sales team to drive efficiencies, innovation and continuous improvement
- Contributing to a proactive, high-performing sales culture and leading by example in the field
- Maintaining a strong presence on the road, regularly meeting with customers and identifying opportunities across your territory
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
- Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
- Flexible vehicle options - Novated leasing options available, providing a tax-effective way to finance and manage your vehicle
- Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
What you will bring:
- Excellent business development skills and proven sales skills
- Innovative and strategic business acumen
- A passion for customer service and building rapport with clients
- Excellent written and verbal communication skills, confident working autonomously and within a team
- Well versed in stakeholder management, with prior experience in the building and construction industry highly regarded
- You'll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.
You'll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.
Why join us?
We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
- Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
- Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
- Build their own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.
About Us
The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know their communities and projects.
A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.
How to apply
We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant
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