Local Area Coordinator

Job description

Local Community Connector Make a genuine difference in your community

We are seeking compassionate, community-focused professionals to join a national organisation supporting people with disability to access services, achieve their goals, and participate more fully in their communities.
As a Local Community Connector, you will be the local face of a nationally significant program, helping individuals and families navigate supports and services, building community connections, and working collaboratively with stakeholders to improve outcomes for participants.

About the Role

This is a rewarding, community-based position where no two days are the same. You will work directly with participants, families, carers, service providers, and community organisations to provide information, support and guidance.

Key responsibilities include:

• Providing information about available supports, services and community resources.
• Supporting participants throughout their service journey.
• Gathering and verifying information to assist with access and planning processes.
• Monitoring participant plans and assisting with implementation activities.
• Conducting participant check-ins and facilitating plan reviews where required.
• Building and maintaining strong relationships with community organisations and stakeholders.
• Promoting social inclusion, participation and community connection.
• Maintaining accurate records and completing administrative activities.

About YouTo be successful, you will bring:

• Experience working in community services, disability, health, social services, customer service or a similar people-focused environment.
• Strong communication and relationship-building skills.
• The ability to engage effectively with people from diverse cultural and social backgrounds.
• Demonstrated empathy, resilience and professionalism when supporting vulnerable individuals.
• Sound problem-solving skills and the ability to manage competing priorities.
• Confidence working within policies, procedures and legislative frameworks.
• A commitment to delivering participant-centred outcomes.

What We're Looking ForYou are someone who: 

• Enjoys working directly with people and within communities.
• Builds trust and rapport quickly.
• Is organised, adaptable and solutions-focused.
• Takes initiative while working independently.
• Values inclusion, diversity and respectful engagement.
• Has a genuine passion for supporting positive outcomes for people with disability.

Additional RequirementsSuccessful applicants will be required to obtain and maintain relevant clearances including: 

• Working with Children/Vulnerable Persons Check
• NDIS Worker Screening Check
• National pre-employment screening requirements

The role may involve travel within local and regional communities, including visits to participant homes and community locations.

Why Apply? This is an opportunity to join an organisation committed to improving the lives of Australians through meaningful community engagement and participant-centred service delivery. You'll have the chance to make a tangible impact while working alongside dedicated professionals who are passionate about creating inclusive communities.

Apply now if you're looking for a role where your work genuinely changes lives and strengthens communities. Eligibility, Applicants must be Australian citizens to be considered for this position. For additional information please contact Emma on 0386329940.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.