Operational Director Clinical Governance
- Lead NHW’s clinical governance systems, including quality improvement, patient safety, risk management and accreditation compliance.
- Use performance data to identify improvement opportunities and support evidence-based organisational decisions.
- Engage stakeholders and oversee consumer feedback, the volunteer program, Freedom of Information and medico-legal matters.
- Full or Part Time, Ongoing Contract
- 64 - 80 hours per fortnight
Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.
North Hume Health (NHW) is seeking an experienced and strategic Operational Director – Clinical Governance to provide leadership and accountability for the organisation’s Clinical Governance Systems.
This key leadership role will drive innovation, collaboration and continuous improvement through the implementation of NHW’s Strategic Plan and Annual Statement of Priorities, ensuring quality, safety and best practice are embedded across all services.
The role will lead the development and implementation of effective systems, frameworks and processes to support quality improvement, patient safety, organisational performance, risk management and compliance with accreditation standards. It will also oversee consumer engagement and feedback, the volunteer program, Freedom of Information and the effective management of medico-legal matters.
A strong focus will be placed on the analysis and presentation of data to monitor organisational performance, identify opportunities for improvement and support evidence-based decision-making.
The successful candidate will demonstrate exceptional interpersonal, communication and report-writing skills, with the ability to influence and engage stakeholders at all levels, foster a culture of accountability and ensure quality and safety are integral to every service.
Working collaboratively with internal and external stakeholders, the Operational Director will champion a whole-of-service approach to clinical governance across NHW and, where relevant, the Central Hume Region.
This is an exciting opportunity for an accomplished leader to make a meaningful contribution to organisational excellence, patient safety and the delivery of high-quality healthcare.
Our Region:
- Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
- An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
- We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
- Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
- Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
- https://www.visitwangaratta.com.au/Home
- https://www.victoriashighcountry.com.au/snow/
The successful applicant will benefit from:
- Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
- Employee Assistant Programs (EAP)
- Well being programs and discounted corporate gym membership
- Social Club Benefits
- Support for our diverse workforce
Applying for the role:
- Enquiries can be made with Maree Woodhouse on (03) 5522 5233
- Confirmation of Influenza Vaccination or an approved medical exemption is required upon application. Covid Vaccination is strongly recommended
- A PD for this role can be downloaded below or at www.northeasthealth.org.au/careers/jobs/
- Applications must address the key selection criteria from the PD
- Employment Statutory Declaration form must be submitted with your application
- To apply for this position hit Apply Now/Join Now or head over to our careers page at www.northeasthealth.org.au/careers/jobs/
- All additional documents can be uploaded within the application after filling in the key selection criteria
- Applications close Sunday, 29th November 2026
NHW do not accept unsolicited applications from recruitment companies
If you have any issues with submitting your application please call the Recruitment Team on (03) 5722 5353
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