Operations Manager - Shopping Centre
- Lead a dedicated team to optimise the shopping centre's presentation and functionality.
- Ensure compliance with budget and reporting requirements while enhancing customer experience.
- Foster strong relationships with contractors and stakeholders to achieve performance targets.
- Fast-paced, dynamic working environment
- Premium shopping centre assets
- Work directly for a Major Landlord
The Client
Our Client is a Major Landlord with a substantial portfolio of shopping centres across the state. This is a rare opportunity to join a highly respected brand and take ownership of the operational functions of the Shopping Centre.
The Role
As the Operations Manager, you will lead a dedicated team responsible for optimizing the presentation, functionality and success of the shopping centre. Your primary focus will be on achieving cost-effective outcomes while ensuring a safe and positive environment that enhances customer and retailer experience.
Key Responsibilities:
- Foster strong relationships with in-centre contractors to consistently meet and exceed performance targets.
- Cultivate collaborative partnerships with contractors and essential stakeholders.
- Establish and maintain positive connections with various teams within the organization
- Ensure adherence to budget and forecasting targets within specified timeframes.
- Oversee compliance and reporting requirements to meet set deadlines.
- Manage and oversee services within the shopping centre region, such as OHS&E, Risk Management, Building Compliance, and Essential Services.
- Planning of repair, maintenance and upgrading works to meet customer and retailer requirements
- Periodically generating a plan for operations management at the Centre over the long term
- Identifying opportunities to enhance the property through capital expenditures
- Engaging contractors to carry out the projects and directing their activities
Ideal Candidate
- Extensive experience in facilities management within the retail, property, or associated industry.
- High-level communication skills and financial acumen.
- Demonstrated proficiency in data creation and interpretation with a high level of accuracy.
- Proven capability to contribute to manual labour tasks.
- Exceptional communication and negotiation skills.
- Advanced proficiency with Microsoft Office Suite.
- Strong time management and prioritization abilities.
APPLY NOW or call Milli Hargreaves on 0439 778 823 for more information or email your CV to mhargreaves@goughrecruitment.com.au All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.
PLEASE NOTE: Only shortlisted candidates will be contacted.
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Reference number: 4076179
Profession:Property & DevelopmentOPERATIONS MANAGER
Company: Gough Recruitment AU
Date posted: 7th Oct, 2026
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