Operations Specialist
- Manage high-volume international container movements, deliveries and freight documentation in an FMCG environment.
- Coordinate with freight forwarders, carriers, logistics providers and internal stakeholders; monitor shipments and resolve delivery exceptions.
- Use Excel and reporting tools to track operational KPIs, support analytics and continuous improvement, and escalate supply chain issues.
International Logistics Operations Specialist
Location: North West Sydney, NSWSalary: $85,000 - $95,000 + Super (or hourly equivalent)Contract: Initial 6-Month Temporary Contract with potential temp-to-perm opportunity
OverviewOur client is seeking an Operations Specialist to join the International Operations team. This role is focused on managing high-volume container movements, coordinating deliveries and working closely with freight forwarders, logistics providers and internal stakeholders to ensure products arrive on time and in full.
Key Responsibilities
- Manage container movements and deliveries across a high-volume FMCG environment
- Work closely with freight forwarders, carriers and logistics providers
- Monitor shipment status and resolve delivery exceptions
- Manage freight documentation and container-related administration
- Communicate proactively with internal and external stakeholders
- Support reporting and operational analytics activities
- Identify and escalate supply chain issues impacting service levels
- Support continuous improvement initiatives across logistics operations
- Utilise Excel and reporting tools to track performance and operational KPIs
Key Requirements
- 3-5+ years experience in logistics, international operations, freight forwarding or supply chain operations
- Experience managing containers, freight movements and shipping documentation
- Freight forwarding experience highly regarded
- Advanced Excel skills (Pivot Tables, Lookups, reporting and data analysis)
- Power BI or advanced analytics experience preferred
- Strong stakeholder engagement and communication skills
- Ability to work in a fast-paced, high-volume environment
- Able to hit the ground running with minimal training
Working Arrangements
- Office based during initial training period
- Hybrid model: 3 days office / 2 days WFH after training
- Large team environment (10-person International Operations team)
- Start date ASAP, with preference before Christmas but focused on securing the right person
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