Operations Specialist
- Coordinate and monitor international freight shipments, working with operational teams, transport providers and the Control Tower.
- Manage customer enquiries, reporting and purchase orders; troubleshoot issues and meet service standards and SLAs.
- Maintain accuracy, compliance and confidentiality in a specialised security-sensitive environment; Australian citizenship and Baseline security clearance eligibility are required.
Operations Specialist | Secure & Specialised Freight Forwarding
Sydney or Melbourne
Not your typical freight forwarding role.
Join DHL Global Forwarding in a unique opportunity supporting a high-profile, security-sensitive customer with complex international freight forwarding requirements.
Based in Sydney or Melbourne, you’ll gain exposure across our freight forwarding products and services, work with teams across the business, and develop valuable experience within a highly regulated and specialised customer environment.
What you’ll do
- Coordinate and monitor international shipments
- Gain exposure across multiple freight forwarding products
- Work with operational teams, transport providers and our Control Tower
- Manage customer enquiries, reporting and purchase order activities
- Troubleshoot operational issues and keep shipments moving
- Deliver against strict service standards and SLAs
- Maintain high standards of accuracy, compliance and confidentiality
What you’ll bring
You’re proactive, organised and customer-focused, with a strong eye for detail. You enjoy solving problems, working across different teams and want to broaden your freight forwarding experience.
Due to the security requirements of this position, you must be an Australian citizen and able to obtain and maintain a Baseline security clearance. DHL will support you through the clearance process.
Why join us?
- Work within a unique, security-sensitive freight forwarding environment
- Gain exposure across our freight forwarding products
- Build broad, end-to-end freight forwarding knowledge
- Work with teams across a global network
- Genuine career and development opportunities
- Hybrid working following successful onboarding
- Competitive remuneration and benefits
- Annual fitness subsidy
Ready for something different?
If you’re looking for a career, not just a job, this is an opportunity to broaden your experience, build specialist freight forwarding expertise and work on an account that is anything but ordinary.
Apply now and take your next step with DHL Global Forwarding.
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Skills
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