Optus Events - Account Director
- Deliver memorable brand experiences that drive results
- Manage and nurture strong relationships with Optus stakeholders, suppliers, and partners
- Oversee and maintain high standards across all event documentation and workflows
- Attractive remuneration package + employee perks
- Great Place to Work® Winner — 4 years running
- Deliver memorable brand experiences that drive results
About the Role:
In this role, you’ll be the strategic lead behind face-to-face events and activations across Australia. From concept to execution, you’ll guide and oversee a high-performing team, manage key client relationships, and ensure every event delivers on brand, experience, and commercial outcomes.
Please note this is a 12 month opportunity with the liklihood of extension.
You will:
- Manage and nurture strong relationships with Optus stakeholders, suppliers, and partners.
- Assess briefs and work closely with the Account Management team on planning and delivery.
- Oversee and maintain high standards across all event documentation and workflows.
- Support state-based teams to drive performance, development, and ongoing improvement.
- Recommend and manage event assets, collateral and brand activations.
- Be on-site where required to support setup (bump-in), event delivery and pack-down.
- Lead project governance across:
- Budgeting, reconciliation & financial reporting
- Event schedules, critical paths & documentation
- WIPs, post-event reports & quarterly reviews
- Risk management and vendor/contract oversight
About You:
You’re a confident leader who thrives in live environments where no two days are the same. You’re commercially-minded, people-focused, and experienced in delivering complex, high-impact events.
You’ll bring:
- 5+ years’ experience across account management, event production or experiential marketing
- Proven success delivering creative, large-scale or multi-location live events
- Strong project leadership skills with the ability to juggle multiple priorities confidently
- A collaborative approach with excellent communication and stakeholder management skills
- Strong organisational, financial and administrative capability
- Ability to influence, negotiate and solve problems on the fly
- MS Office / SharePoint proficiency
- Telco experience is a bonus (but not essential!)
About Us:
CROSSMARK is Australia’s leading field sales and marketing agency, partnering with iconic brands to connect them to customers in-store, online, and through experiential engagement. We’re team-focused, growth-oriented, and passionate about delivering real impact.
Company Benefits:
- Hybrid Work Model - We encourage flexibility by supporting a blended approach to work and life. 3 days in the office to collaborate with the team, and 2 days working from home
- Growth Opportunities– The possibilities are endless at CROSSMARK, and we want you to learn, develop, and grow with us.
- Workplace Culture- Great Place to Work® Winner - 4 years running! We are committed to our values of integrity, respect, innovation & collaboration.
- Employee Perks– Access to discounts across a range of client products
- Recognition- Monthly awards to acknowledge our employees and their contributions.
- Sustainability – We are proud to be a carbon neutral business.
Next Steps:
If this sounds like you, hit Apply to submit your application. Only shortlisted candidates will be contacted.
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