Payroll Officer
- Manage end-to-end payroll processing across a complex workforce.
- Support payroll system transition to Dayforce with a focus on accuracy and compliance.
- Respond to employee payroll enquiries and provide accurate advice on pay and entitlements.
Our Client
Our client is a large NSW-based essential services organisation supporting millions of customers across Greater Sydney. With more than 3,500 employees, the organisation operates in a highly regulated environment and is currently progressing significant business and technology transformation initiatives.
This opportunity sits within a large People and Governance function supporting a complex workforce and payroll environment.
Why Contract With Us
At Charter Diligence, we go beyond just placement - we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle - and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor - chances are, they’re already benefiting from the support we provide.
About the Role
We are seeking an experienced Payroll Officer to support a major payroll system transition to Dayforce. This hands-on role will manage end-to-end payroll processing across a complex workforce, with a strong focus on accuracy, compliance and timely employee support.
- Position: Payroll Officer
- Rate: $600 per day + super
- Location: Parramatta NSW
- Start Date: ASAP
- Duration: 6 months with potential permanent conversion
- Expected Hours: 8 hours per day, 40 hours per week
- Working Arrangement: Hybrid, 3 days per week in office
Key Responsibilities
- Process end-to-end payroll across enterprise agreements, awards and salaried employee arrangements
- Review and process timesheets, overtime, allowances, leave, deductions, salary changes and superannuation
- Calculate terminations, final pays, retrospective adjustments and off-cycle payments
- Validate payroll data and complete quality and compliance checks before each pay cycle
- Investigate payroll discrepancies and complete corrections within agreed timeframes
- Manage deductions, garnishments, salary sacrifice and other complex payroll transactions
- Prepare payroll reports, reconciliations, payment files and Single Touch Payroll requirements
- Respond to employee payroll enquiries and provide accurate advice on pay, leave and entitlements
- Interpret enterprise agreements, awards and relevant payroll legislation when processing payments
- Support payroll system transition activities, including testing, reconciliation and issue resolution
- Assist with overpayment recoveries, workers compensation payments and bulk payroll updates
- Maintain accurate payroll records and supporting documentation for governance and audit requirements
- Work closely with Payroll, People and Culture and other internal stakeholders to resolve payroll matters
- Contribute to process improvements that strengthen payroll accuracy, efficiency and employee experience
About You
- Minimum 2 years of end-to-end payroll experience
- Hands-on Dayforce payroll experience is essential
- Experience processing complex, high-volume payrolls
- Strong understanding of Australian payroll legislation, tax, superannuation and STP
- Experience interpreting enterprise agreements and awards
- Confident processing overtime, allowances, deductions, terminations and adjustments
- Experience working with payroll or HCM cloud systems
- Intermediate Microsoft Excel skills
- Strong numerical accuracy and attention to detail
- Ability to meet strict payroll deadlines and manage competing priorities
- Strong communication and stakeholder management skills
- ServiceNow or similar case management experience is advantageous
- Government experience is not required
- Payroll, Accounting, Business or Human Resources qualifications are advantageous
- Valid working rights in Australia are mandatory. Sponsorship is not available. Applicants must be Australian citizens, permanent residents or hold a suitable long-term Australian working visa
Application Process
Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.
We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to ***********************************. For confidential inquiries, contact our recruitment team at (************* (Sydney), (************* (Melbourne), (************* (Brisbane), or (************* (Perth).
Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
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