PROGRAM CASE MANAGER
- Support First Nations participants involved in the justice system.
- Deliver culturally safe, trauma-informed case management.
- Coordinate referrals to essential services and maintain accurate case notes.
13th March, 2026
Make a real difference supporting positive pathways for First Nations people.
We’re seeking a dedicated and culturally responsive Case Manager to deliver personalised, strengths‑based mentoring and support to First Nations participants involved in the justice system. This role plays a vital part in supporting individuals through transition stages, helping them reconnect with community, culture and essential services, and build pathways to employment, education and training.
About the role
As a Case Manager, you will work closely with participants both within correctional settings and in the community, providing holistic, trauma‑informed support. You will coordinate services, build trusted relationships, and support positive reintegration outcomes while maintaining high standards of safety, professionalism and cultural integrity.
Key Responsibilities:
- Deliver culturally safe, trauma‑informed case management
- Develop and maintain Individual Action Plans
- Coordinate referrals to health, housing, legal, education and employment services
- Maintain accurate case notes and reporting
- Support understanding and compliance with parole conditions
- Build strong relationships with participants, staff and community stakeholders
- Identify and escalate risks in line with safety and wellbeing practices
About You
- Experience managing a caseload and prioritising workload
- Commitment to culturally responsive, community‑led services
- Ability to work effectively in correctional and community settings
- Strong communication and relationship‑building skills
Qualifications & Experience
- Certificate IV or higher in Community Services, Justice, Social Work or related field
- Understanding of First Nations cultures and justice system processes
- Proficient with case management systems and digital tools
Why Join ALPA?
- Generous benefits: Salary packaging options to boost your income
- Extra leave: 5 weeks annual leave + 17.5% loading
- Convenience: Free parking at our Darwin office
- Growth: Professional development opportunities and unique travel experiences
- Impact: Work with a values-driven team making a real difference in remote communities
Make a meaningful difference supporting positive futures for First Nations people. Apply now.
ALPA is an equal opportunity employer, and we encourage people from diverse backgrounds to apply.
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