Receptionist
- Manage a busy reception and provide high quality service to customers.
- Support various internal teams with administrative tasks.
- Maintain a clean, organised, and professional office environment.
Full-time Permanent Receptionist Role in Central North Brisbane
Your new company
This well-established Australian business specialises in the sales, servicing, parts supply, and support of white goods. Known for their commitment to customer service and industry expertise, they provide reliable solutions to customers across a range of sectors while fostering a friendly, team-orientated workplace.
You will work MondayFriday 8:30am5pm with a 4pm finish every Friday!
Your new role
You will manage a busy reception, providing high quality service to customers, and supporting various internal teams. Your day-to-day will include:
- Professionally answering and direct incoming phone enquiries, transfer calls, and manage calls placed on hold.
- Review and follow up on missed calls received overnight or over weekends, ensuring enquiries are returned promptly and directed to the relevant team.
- Monitor and manage the shared inbox, distribute emails, and maintain electronic filing systems.
- Send appointment reminder texts to customers, confirming upcoming bookings and ensuring scheduling information is accurate.
- Liaise with internal departments and support daily operations.
- Process and reconcile receipts and settlements, ensuring accurate administration and record keeping.
- Coordinate outgoing mail and dispatch, assisting with preparing shipments for collections.
- Monitor office supplies and order stock when needed.
- Assist with maintaining a clean, organised, and professional office environment.
- Ad-hoc administrative and customer service duties as required.
What you'll need to succeed
Your previous Receptionist or Administration experience will be highly beneficial, as well as:
- Exceptional customer service and communication skills
- Professional, calm and positive phone manner
- Strong organisation and time management
- High attention to detail
- Intermediate Microsoft Office skills and computer literacy
- Ability to work effectively across multiple departments
- Reliability and a strong work ethic
What you'll get in return
In return for your hard work, you'll be rewarded with:
- $55,000 - $65,000 + Super
- Central North Brisbane location
- On-site parking
- One rostered day off every 8 weeks
- 4pm finish every Friday!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#3019937
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