Retail Manager - Flooring
- Manage a team to deliver exceptional customer service in the flooring department.
- Develop strategies for product mix, stock levels, and service standards.
- Hire, train, and evaluate staff performance to ensure a knowledgeable team.
· Full Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Nunawading Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always! to their customers.
As a Retail Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful in this role, you must:
• Enjoy working in a very driven team environment
• Have the ability to develop solutions and strategies to help customers pick the right product
• Be capable of crafting and implementing strategies to improve product mix, stock levels, and service standards
• Formulate and execute purchasing and marketing policies, set prices, and promote our establishment's goods and services
• Provide exceptional customer service by selling goods and services and offering expert advice on product use
• Maintain accurate records of stock levels and financial transactions, as well as overseeing budgeting for the establishment
• Hire, train, and manage staff to ensure that they are knowledgeable and professional in their interactions with customers
• Monitor market trends and make recommendations for new products or services to improve sales and customer satisfaction
• Conduct regular evaluations of staff performance and provide ongoing training and support
• Ensure compliance with all relevant occupational health and safety regulations, and provide leadership and support to your team in order to achieve the best possible results
We require someone who:
• Is self-driven and motivated
• Able to maintain excellent customer service no matter the situation
• Has a base level of knowledge in the Flooring products industry (preferred)
• Has a degree or 2+ years of sales/management experience
• Has a strong work ethic
• Is able to work in a competitive environment
On Offer:
• Ongoing support and training from a dedicated professional team
• Attractive commission-based structures
• Fantastic incentive-based promotions
• A positive work environment where good performance and work ethic is recognized and rewarded
• Fantastic opportunities for career progression and personal growth
• A base salary of $80,000 to $85,000 + Super + commissions
If this role excites your passion for a new opportunity, please submit your application for consideration. Join the team at Harvey Norman Flooring Nunawading and take the next step in your career today!
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