Retail Store Manager
- Oversee day-to-day operations of the retail store
- Manage staff recruitment, training, and performance
- Ensure compliance with health and safety regulations
Retail Store Manager – Croydon Centre Supermarket
Employer: XIMA AUSTRALIA PTY. LTD. trading as Croydon Centre Supermarket
Location: 62 Brown Street, Croydon QLD 4871
Employment Type: Full-time
Salary: $82,000 – $88,000 per year + superannuation
Croydon Centre Supermarket is seeking an experienced and motivated Retail Store Manager to oversee the day-to-day operations of our retail business in Croydon, Far North Queensland.
This is a full-time position suited to an experienced retail professional who is confident managing staff, stock, suppliers, customer service and the overall performance of a regional retail store.
Key Responsibilities
- Manage the day-to-day operations of the store
- Recruit, train, supervise and roster retail staff
- Monitor staff performance and maintain appropriate service standards
- Manage stock levels, ordering, receiving and inventory control
- Liaise and negotiate with suppliers regarding pricing, orders and deliveries
- Monitor sales performance, operating costs and store profitability
- Assist with budgeting, pricing and promotional activities
- Ensure shelves and displays are appropriately stocked and presented
- Maintain accurate records relating to sales, stock and store operations
- Manage cash handling and store opening and closing procedures
- Respond to customer enquiries, complaints and service issues
- Ensure compliance with workplace health and safety, food safety and other relevant business requirements
- Develop and implement procedures to improve store efficiency and customer service
- Report to the business owners/directors regarding operational and financial performance
Requirements
The successful applicant will ideally have:
- At least 2 years of relevant retail management experience, preferably in a supermarket, grocery store, general store, service station or similar retail environment
- Experience managing or supervising staff in a retail environment
- Strong knowledge of stock control, ordering and inventory management
- Experience dealing with suppliers and managing store operations
- Good organisational and communication skills
- Strong customer service and problem-solving skills
- Ability to work independently and take responsibility for the overall operation of the store
Relevant qualifications in retail management, business or a related field will be well regarded.
This is a hands-on management role in a regional community and requires a person who is comfortable taking responsibility for staff, stock, suppliers and daily store operations.
Salary: $82,000 – $88,000 per year plus superannuation, depending on experience and qualifications.
To apply, please submit your resume together with a brief cover letter outlining your relevant retail management experience.
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