S121-4 - Team Manager, Student Support Services

Department for Education · Felixstow SA 5070 · Full time
Posted 5d ago

S121-4 - Team Manager, Student Support Services

Department for Education
$150k - $249k
Above avg
Department for Education Logo
KEY POINTS WE FOUND
  • Provide leadership for integrated services to support children and young people with additional needs.
  • Manage a multidisciplinary team to deliver high-quality services and interventions.
  • Ensure compliance with service delivery standards and key performance indicators.

Department for Education
Job reference: 861066
Location: 5070 - FELIXSTOW, 5096 - PARA HILLS
Job status: Long Term Contract
Eligibility: Open to Everyone

Why work with us

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About the role

The role requires the incumbent to provide strong leadership that supports the provision of integrated and targeted services to meet the needs of children and young people with additional needs.

The Team Manager will lead and manage a team of multidisciplinary staff in the delivery of high quality, integrated and coordinated services across a number of Partnerships and who are engaged in the identification of needs, provision of proactive, targeted and intensive interventions, complex case coordination/management, complaints and grievance management. The Team Manager will identify priority needs against available resources and opportunities and ensure the delivery of services within allocated resources. This role requires the recruitment, retention, induction and professional development of staff with a focus on meeting service delivery standards and the achievement of a range of key performance indicators that result in improved service delivery. The Team Manager is responsible for the effective leadership and operational management of the team and of referral processes, allocation, workload management, records management and other relevant processes and procedures.

This position will work with sites and Partnerships to support the implementation, trialing and evaluation of key elements of the Student Support Services Service Delivery Model.

Student Support Services are on a cultural response journey, as such we value and prioritise Aboriginal ways of knowing, doing and being.

Qualifications

Essential: An appropriate tertiary qualification including post graduate qualifications in an appropriate discipline OR relevant experience in service delivery for Aboriginal and Torres Strait Islander communities and/or culturally and linguistically diverse communities.

Desirable: Relevant post graduate qualification in management.

Special conditions

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.

The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years. 

For all other Special Conditions please refer to the attached Position Description.


Remuneration

S121-4 $156,503 per annum (1.0 FTE) + superannuation (12%)

Enquiries

Enquiries can be directed to Matt Wilton, Assistant Director, High Performing Teams, via mob: 0427 580 062 or email: matt.wilton@sa.gov.au

Application instructions

Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional note

We currently have two full-time vacancies available, each offered on an initial 12-month term contract, with one position based in Para Hills and the other in Felixstow.

Applications close: 22/10/2026 11:30 PM

Attachments:
- Application Cover Sheet.pdf
- How to Apply - S121 Guidelines.pdf
- S121-4 Team Manager - Student Support Services - Position Description - September 2026.pdf
- VL233 Pre-employment declaration.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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Skills

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Case coordinationCrisis managementCultural competencyCultural sensitivityData managementInterpersonal skillsLeadershipMicrosoft officeProject managementRecord keepingResource managementService deliveryStaff developmentStaff recruitmentTeam leadershipTeam management

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S121-4 - Team Manager, Student Support Services | Department for Education | HIA